2 Replies Latest reply on Sep 25, 2018 3:43 PM by Intel Corporation

    Intel optane 900p slow speed asrock z370 pro4

    Donatas7

      4k speed is 140read 130 write, had old board was 280read 250write

        • 1. Re: Intel optane 900p slow speed asrock z370 pro4
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Donatas7,

           

          Thank you for contacting Intel® Technical Support.

           

          As we understand you moved your Intel® Optane™ SSD 900P Series to a new system that the motherboard model is an Asrock z370 pro4 and you are experiencing a speed change compared to the old system, if we inferred correctly please take into consideration the information below:

           

          •           Based on the Intel® Product Compatibility Tool your “ASRock* Z370 Pro4” is not listed as validated, tested or supported hardware.

          •           Based on the ASRock* website I do not see this Intel® drive listed in the support list.

          •           Based in ARK.intel.com your drive is giving the expected performance:

           

          Sequential Read (up to)

          2500 MB/s

          Sequential Write (up to)

          2000 MB/s

           

          We hope you find this information helpful.

           

          Best regards,

          Josh B.

          Intel Customer Support Technician

          Under Contract to Intel Corporation

          • 2. Re: Intel optane 900p slow speed asrock z370 pro4
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Donatas7,

            Thank you for having contacted Intel Technical Support.   
             
            We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case?
             
            Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
             
            We will be looking forward to your reply.

            Best regards,

            Josh B.
            Intel Customer Support.