1 Reply Latest reply on Sep 19, 2018 11:49 PM by MartyG

    Unknown in rs2_create_device


      The vesion of  Viewer is v.2.16.0. The camera D435 can not work.

      " Unknown in rs2_create_device(info_list:0000014D8863C480, index:0): Could not initialize extensions controls! "


      The laptop is MSI GL62M with WIN 10. The camera is available in Device Manager.

      How to solve the problem ? Thanks.