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I have updated my computer recently, Most of the apps have stopped working, so a friend recommended getting the latest graphics update
/message/563985# 563985 24.20.100.6286: Intel® Graphics Driver for Windows® 10 [6th, 7th & 8th Generation, Apollo Lake & Gemini Lake]But this update does not work even thoe my computer is way more then compatible with it.
any help appreciated
thanks
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Hello, flynnmazza. Thank you for joining the Intel Community.
Please try the following:
- Download the .zip file of the latest Intel® HD Graphics 620 drivers. Here is the download link: https://downloadcenter.intel.com/download/27988/Intel-Graphics-Driver-for-Windows-10?product=96551 https://downloadcenter.intel.com/download/27988/Intel-Graphics-Driver-for-Windows-10?product=96551
- Install the drivers by following the steps provided in this guide: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html
Let us know how it goes.
Antony S.
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Hi I tried this, but it did not work and says that my system drivers are up to date, but really they arent
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Hello, flynnmazza. Thank you for your response.
In this case, I would like to establish a remote session to try installing the driver in your system.
I have sent a private message with further information. Please check your inbox.
Antony S.
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Hello, flynnmazza.
I would like to know if you still need assistance. If you, please respond to my private message so I can continue assisting you.
Antony S.
Intel Customer Support Technician
Under Contract to Intel Corporation
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