1 Reply Latest reply on Sep 14, 2018 1:04 PM by Intel Corporation

    Thunderbolt Controller 15D9 isn't installing

    Piezv60

      Everytime I click install now in the Driver & Support Assistant, the setup wizard will go throught the install but the Assistant will still say the update is needed. If I click it again, the wizard will remove the thunderbolt software and then I'm back to square one. I've uninstalled and reinstalled several times now to no avail. Trying to get an eGPU to connect through the thunderbolt.

        • 1. Re: Thunderbolt Controller 15D9 isn't installing
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, Piezv60. Thank you for joining the Intel® Community.

           

          Please provide me with the following information:

           

          • The complete model of the system.
          • Operating System installed (version and build).
          • Browser used (version)
          • What version of Intel® Driver & Support Assistant is being used?
          • Current Thunderbolt* version installed.
          • A screenshot of the Intel® Driver & Support Assistant when shows the required update of the Thunderbolt* drivers.

           

           

          Antony S.