3 Replies Latest reply on Sep 18, 2018 1:55 PM by Intel Corporation

    Module Usage

    thelastmumzy

      So I got my 32 gb optane working and it shows up just fine in Device Manager as Intel Optane+932GB HDD.  However when I check the Module Usage in the Optane software it reports:  system files 1.9 gb, user pinned files 0 gb, top accessed content 5.1 gb, and unused space 0.2 gb.  That's only 7 gb being used.  Why isn't the unused space showing something like 25 gb instead of the 0.2gb?

        • 1. Re: Module Usage
          thelastmumzy

          Nm I found the answer on the Intel support site...

           

          "Why does the Module Usage graph and table in the Pinning section of the Intel® Optane™ memory application only show a portion of the overall capacity of my module?

          To provide the best possible user experience, a portion of the module is specifically reserved for the most accessed content/system files and user pinned content. It uses the logic of the Intel® Rapid Storage Technology (Intel® RST) driver. This is the capacity shown in the “Module Usage” graph and table."

          • 2. Re: Module Usage
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello thelastmumzy,

            Thank you for your reply.

            We are glad to hear you were able to resolve the issue you were experiencing and we would like to know if you need further assistance or if we can close this case?
             
            Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
             
            We will be looking forward to your reply.

            Best regards,
             
            Josh B.
            Intel Customer Support Technician
            Under Contract to Intel Corporation
             

            • 3. Re: Module Usage
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello thelastmumzy,

              We would like to know if you need further assistance or if we can close this case?
               
              Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
               
              We will be looking forward to your reply.

              Best regards,

              Josh B.
              Intel Customer Support Technician
              Under Contract to Intel Corporation