5 Replies Latest reply on Sep 12, 2018 10:12 AM by Intel Corporation

    hello,

    rover43

      my pc says it is configuration is for 16 GB ..but will it support  a 32 GB ??

        • 1. Re: hello,
          Al Hill

          You need to provide the exact model number of your PC or motherboard before anyone can help you.

          You may also want to contact the support forum of your PC and start there, as they will have the technical documentation on your PC/motherboard.

           

          Doc

          • 2. Re: hello,
            rover43

            hey  al ..I have an xps 8930  that is all config. for the intel optane memory ,but looking closer it said config. for 16 GB  and I have a 32GB ..thats all just want to know if anything would happen..thanxxs

            • 3. Re: hello,
              Al Hill

              If it specifically states support for 16gb, and not 32gb, I would check with Dell to verify.  There may also be a bios update from Dell which could help you.

               

              Doc

              • 4. Re: hello,
                rover43

                thanxxs

                • 5. Re: hello,
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hi rover43,

                  Thank you for posting in the Intel communities.

                  I was trying to find any reference in the following Dell* site: https://www.dell.com/en-us/shop/dell-desktop-computers/xps-tower/spd/xps-8930-desktop, however there is no mention about the support for the Intel® Optane™ Memory 32GB version, although there is a clear note about the support for the 16GB version.

                  The best recommendation indeed is to contact Dell about this concern. They will be able to clear out your doubt. In the site above there is a section of questions/answer by the users that you may find useful to post this concern.

                  If there is anything else we can help you with, feel free to ask.

                  Have a nice day.

                  Regards,
                  Diego V.