2 Replies Latest reply on Sep 19, 2018 1:26 PM by Intel Corporation

    AirServer/Guest Access

    divyang.patel

      Hi Everyone,

       

      We recently purchased Intel NUC and installed Intel Unite for wireless presentation/display. However it does not support direct guest access and split screen/presentation mode. So, We purchased Airserver but we are unable to use the product.

      Has one used the AirServer (3rd part plug-in) on Intel Unite?

      If yes what's the configuration process.

      If no, Is there any alternative options for the seamless guest access and presentation mode?

       

      Please note: We not have Unite enterprise system. It is single Intel Unite instance.

       

      Regards,

      Divyang

        • 1. Re: AirServer/Guest Access
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello divyang.patel,

          I understand that you are currently experiencing issues with the Intel ® Unite and the AirServer 3rd party plugin. 

          Regarding this, I would like to begin by mentioning that the Intel ® Unite Standalone or "Small Business" does not support plugins, only the Intel ® Unite Enterprise supports plugins, so this could be the reason why it is not working properly.

          I hope this helps.


          Regards,
          David V

          • 2. Re: AirServer/Guest Access
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello divyang.patel,

            I am following up with your case and see that we have not heard back from you.

            If you need more assistance do not hesitate to reply.


            Regards,
            David V
             
            Intel Customer Support Technician
            Under Contract to Intel Corporation