5 Replies Latest reply on Sep 12, 2018 4:04 AM by shameersh

    Intel Unite app crashes and throws BSOD

    shameersh

      I am attaching bugcheck Minidump review :

      Client OS: Windows 10 x64 / 1803

      Hub OS: Windows 10 x64 / 1709

       

       

      Microsoft (R) Windows Debugger Version 10.0.18206.1001 AMD64

      Copyright (c) Microsoft Corporation. All rights reserved.

       

      Loading Dump File [C:\temp\MEMORY.DMP]

      Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

       

       

      Symbol search path is: srv*

      Executable search path is:

      Windows 10 Kernel Version 17134 MP (4 procs) Free x64

      Product: WinNt, suite: TerminalServer SingleUserTS

      Built by: 17134.1.amd64fre.rs4_release.180410-1804

      Machine Name:

      Kernel base = 0xfffff801`b46a1000 PsLoadedModuleList = 0xfffff801`b4a4f170

      Debug session time: Sat Sep  1 20:07:25.926 2018 (UTC + 5:30)

      System Uptime: 15 days 0:55:39.665

      Loading Kernel Symbols

      ................................................................................................................................................................

      Page 605f3 not present in the dump file. Type ".hh dbgerr004" for details

      Page 64438 not present in the dump file. Type ".hh dbgerr004" for details

      ....................................................

      Loading User Symbols

      PEB is paged out (Peb.Ldr = 00000000`00d63018).  Type ".hh dbgerr001" for details

      Loading unloaded module list

      ....................................................

      *******************************************************************************

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      *                        Bugcheck Analysis                       *

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      Use !analyze -v to get detailed debugging information.

       

       

      BugCheck 50, {ffffffffc705880b, 0, fffffe01c72b1c81, c}

       

      *** ERROR: Module load completed but symbols could not be loaded for intelUniteExtendedDisplayHookKmode.sys

      Page 605f3 not present in the dump file. Type ".hh dbgerr004" for details

      Page 605f3 not present in the dump file. Type ".hh dbgerr004" for details

      Probably caused by : intelUniteExtendedDisplayHookKmode.sys ( intelUniteExtendedDisplayHookKmode+20a51 )

       

       

      Followup:     MachineOwner

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      nt!KeBugCheckEx:

      fffff801`b4849ca0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffe01`c72b19a0=0000000000000050