Thank you for joining this Intel Community.
You may be dealing with corrupted drivers or settings. In this case, it is recommended to perform a clean installation of wireless driver.
You may perform these steps to verify more information about the Intel® wireless adapter in your system and install the driver provided by your system manufacturer first.
Also, please run the Intel® System Support Utility and attach the report to this thread.
1.Download the Intel® System Support Utility and save the application to your system.
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
To attach a file, you must click “Use Advanced Editor” on the upper right hand corner of the response box, then the “attach” option will appear on the bottom right hand corner of the response box.
Hi, sorry for the extremely late reply. I had thought that the problem had gone away so I did not reply but recently it has come back and it occurs more frequently.
Here are the results from the scan.
Thank you for posting again in our Intel ® Community.
Based on the description of your case and the report that you sent, the best start in order to isolate the issue is to perform Clean Installation of Wireless Drivers even if you already have the latest one.
Were you able to test your manufacturer’s drivers?
If you tested them and the results are the same, please go ahead and install the latest Intel® PROSet/Wireless Software and Drivers for Windows® 10
I hope it helps.
Diego Sanchez Campos.
Intel (R) Customer Support Technician
Under Contract to Intel (R) Corporation