5 Replies Latest reply on Sep 3, 2018 2:04 PM by Intel Corporation

    Bluetooth nightmare on HP laptop

    MW_Lion

      Hi Intel,

       

      I'm having something of a Bluetooth nightmare on my relatively new (2017) HP Spectre 13-v051na. The Bluetooth toggle disappeared and I tried everything under the sun (and this message board) to get it back again (including deleting temp files, reinstalling Intel drivers). Something worked because it has now returned. But whilst Bluetooth devices are found they won't connect to the HP laptop via Bluetooth (and they connect with my mobile so it's nothing to do with the devices). They just time out.

       

      I've attached the txt file from the Intel system support utility.

       

      Do let me know if you need anything else.

       

      Many thanks in advance,

       

      Matt