1 Reply Latest reply on Aug 26, 2018 9:45 PM by Al Hill

    Crash and Restart when connected to Power Charger

    mukambo

      System specifications

      Intel core 2 duo T9400

      GeForce 9700M GT

      4 GB DDR

      Windows 10 Pro 64 bit

      Samsung 860 Evo SSD

      ACER 8930G

       

      My laptop works perfect when running on the battery. However, if I plug in or start the machine when connected to power plug/charger, it crashes at anytime after logged in and restarts and continues the crash-restart cycle indefinitely.

      p.s. Works perfect in safe mode.

       

      Please help.

       

      Thank you