1 Reply Latest reply on Aug 17, 2018 2:27 PM by Intel Corporation

    Remove Optane from my NUC

    formula98

      Ok so I've tried to remove the Optane from my NUC for 2 days now. I have disabled it in the Intel Optane Memory software. I don't have any Intel Rapid Technology screens. in my NUC there is a setup, but nothing to disable. If I change the drive setup to to remove the optane it states it could cause the OS to not boot (which it does). How do I separate the Optane from the HDD so it will boot to just the HDD?

        • 1. Re: Remove Optane from my NUC
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello formula98.
           
          Thank you for having contacted Intel Technical Support.  
           
          We noticed that you currently have several open cases and threads that are related to the same question and are being handled by different departments of support.
           
          https://communities.intel.com/thread/128231
           
          https://communities.intel.com/thread/121463
           
          We will be replying to your original thread as soon as we have an update on your inquiry.
           
          Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to the original thread instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought.
           
          Thank you for your patience and understanding.
           
          Best regards,
           
          Josh B.
          Intel Customer Support.