This message was posted on behalf of Intel Corporation
Hello, smithrabid. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.
In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
Furthermore, which is the version of Intel® Driver & Support Assistant that you are trying to install? Also, if you have an antivirus, can you please share with me which one are you using?