This message was posted on behalf of Intel Corporation
Hello, hkneller. Thank you very much for contacting the Intel Communities Team. I will be more than happy to assist you.
I would like to start by mentioning that the Intel® Matrix Storage Console is a product which has reached its end of interactive support, therefore, there is limited documentation and steps we can provide.
Then, please try the Intel® Matrix Storage Console driver provided by DELL*. Here is the download link: https://downloads.dell.com/SATA/R133021.EXE
I solved it in a round-about way. I was told that you had to have the low-level format put on BEFORE you build Windows. I have 2 identical systems. The other was working fine, so I took one of the RAID disks out and put it in this computer. I put 2 new disks in the 2 computers and let it rebuild the RAID. Changed the IP address in the 2nd computer and made a few other minor tweaks and it is working fine. Thank you for checking.