10 Replies Latest reply on Aug 21, 2018 2:14 PM by Intel Corporation

    recover data after disabling optane failure

    massiveforces

      I have a 58GB Optane SSD accelerating a 3TB hard disk

       

      My computer became unresponsive after beginning the optane disabling process.

       

      Restarting the computer I saw the optane acceleration process restart and reach 100%, however the drive did not recover and the process began again.

       

      I restarted and disabled optane acceleration from the bios and booted into windows, my drives were visible, however the files and filesystem on the 3TB drive appear to be from 1 month prior before optane acceleration was enabled.

       

      I used puran file recovery on the optane drive however the files I require are zero-size

       

      I used the file recovery software to look for the same files on the 3TB drive however they cannot be found at all.

       

      Is there a file recovery software that will be able to find the files on the 3TB drive?

       

      Thanks