5 Replies Latest reply on Sep 4, 2018 2:13 PM by Intel Corporation

    hd 4400 screen flicker on full screen games windows 10

    charsee420

      I am facing this weird issue, When I play games on full screen the screen starts to flicker, however if I play them on windowed mode they run fine. I have been having this problem since a year now, I've been using V-Sync in games as a by-pass to this problem but there are new games which don't have V-Sync option available so they are unplayable. My laptop screen refresh rate is 60 Hz. I have updated graphics driver to latest one but it didn't fix it.

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        • 1. Re: hd 4400 screen flicker on full screen games windows 10
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello, charsee420. I will be more than glad to assist you.

          In order for me to assist you better, please provide me with a DxDiag* report. Please follow these steps to generate it:
           

          1. In the keyboard, press WinLogo key + R.
          2. In the Run box please type dxdiag and hit Enter.
          3. Click on Save All Information (save it in your desktop).
          4. Attach the .txt file that was generated. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.

          And, if you do not mind, can you please let me know in which games this issue is presented?


          Antony S.
          • 2. Re: hd 4400 screen flicker on full screen games windows 10
            charsee420

            thank you for your response Antony S. Here's is the DxDiag. 

            I have been having issues in Dota2, League of Legends, GTA San Andreas. These are 3 games which I play. In Dota and League, V-Sync helps solve the issue but in GTA SA there's no such feature. 

            After the post here, I tried to install different versions of drivers. Previously I had driver version 21.19.15.4835, On the official download center page it's named 15.40.37.4835 but I didn't know that, so i was unsure which driver I was already having.

            I followed the standard procedure Device Manager > Intel HD Graphics > Uninstall Driver (with software) > Restart > Install New Drivers. These were my results;

            - Updated to latest driver (15.40.38.4963) ===> Screen Flicker didn't fix. Also gave me issues with Custom Resolutions in games (I couldn't find any resolution other than the original i.e; 1366 x 768 so I was forced to play at this resolution. But after a couple of restarts, the other resolutions option came back.) 

            - Installed older version driver (15.40.37.4835) ===> Screen Flicker didn't fix

            - Installed the oldest version (15.40.7.64.4279) ===> Screen Flicker fixed But Major Fps Drops and Lag in games. The games were unplayable. Moreover the Graphics Control Panel was kind of buggy. 

            - After this I installed the latest driver back, the Issue stays.

            • 3. Re: hd 4400 screen flicker on full screen games windows 10
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello, charsee420Thank you for the information provided.

              I would like to run some tests at our labs regarding this issue. This might take some time but once I have an update I will let you know.


              Antony S.

              • 5. Re: hd 4400 screen flicker on full screen games windows 10
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello, charsee420Thank you for your patience.

                I would like to start by mentioning that during my tests the issue occurred with League of Legends*. Then, this is a known behavior and we are currently working on it. We are providing updates about this issue in the following thread: https://communities.intel.com/thread/118820


                Antony S.