This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
Thank you for joining the community.
I see that you are having complete the hardware set up of the Intel® NUC, allow me to help you with the inquiries.
Looking into the case and the picture that you have shared with us I recommend trying a computer shop that may have the tools to extract the screw or see if the place of purchase can exchange the NUC.
Also, I have sent you a private message to request contact information, please review your private inbox.
Hope this help.
Mark the case as resolved. In the end after almost one day with 100 screwdrivers got it to remove . In the box there was even a spare one so i can replace thr broken one . Thanx again for your kind reply and suggestions. Just wish that intel change these kind of screws. It's the second time i got this kind of problem. I had it even with thr kabylake nuc , couldn't unscrew the screw for the ssd m2 support. Got it st the end with a plier..