Hi 元始 天尊
We have branched off your comment on your issue with the AC-7260 since every issue could be different due to many factors such as OS version, drivers versions and other features; following up on your issue can you please indicate what OS version you have and current wireless adapter version? We recommend to install the manufacturer latest drivers as a first option and as a second option install our generic drivers as follows:
- Perform a Clean Installation of Wireless Drivers. Try using the driver from your Computer Manufacturer as first option, if the issues persist after that, please try our generic version of Intel® PROSet/Wireless Software and Drivers for Windows® 10, 20.60.0.
- Apply the Recommended Settings for 802.11ac Connectivity.
All the best,
In order to have a better picture of your issue, can you refer to the following questions?
- How long have you having this issue?
- Have you installed any software recently?
- Have you performed any changes in hardware recently?
- Does this issue happens in other devices such as smartphones, tablets or other PCs in the same network?
- Have you updated your OS and BIOS?
- Can you provide an screen shot of your device manager (Windows key + X then Device Manager then expand the Network Adapters)
In addition please download the Intel® System Support Utility for Windows* and use it to Create a log; Scan your system with "Everything" selected, click "Next", then "Save" the output to a file. After that you can attach the file to your thread using the Advanced editor options.
All the best,
First of all, no, I don't work for intel (well, I did, but I am retired now) nor am I compensated for any claims that I make (much to my chagrin).
I have seen BT mouse lag -- with both Intel and non-Intel wireless solutions -- and thus consider it to be a more-universal issue. In fact, I consider this issue to be bad enough that I only put up with it on my Windows tablet (where I have no viable alternative).
I guess, by your classification, I *have* been lucky; I have *never* seen any internet disconnections as you have described -- and I have worked with quite a few Intel NUC products equipped with this adapter -- but, as I said, I do not use BT (other than with my Windows tablet), so maybe there is something to your theory that using BT contributes to this issue.
Hi 元始 天尊,
Can you try to re-install your Windows 7 or upgrade to a newer version? This could be related to OS / BIOS upgrade pending.
Make sure you back up all your information. Once the re-install is done please try installing the newest drivers available from your OEM or proceed to install our drivers.
Let me know if that worked for you.