This message was posted on behalf of Intel Corporation
Hello, bil. I will be more than happy to assist you.
In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
In addition, please share with us the version of the Intel® Driver & Support Assistant that you are trying to install.