2 Replies Latest reply on Aug 6, 2018 2:24 PM by Intel Corporation

    Is support down?

    eatinlikereptar

      I'm not sure if this has been addressed already and if so, I would love to be redirected there. But it seems like support tickets are down and even live chat is down as well. This is a little agitating as I was in the process of starting and RMA

        • 1. Re: Is support down?
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello DAVID OLAVARRIETA,
          Thank you for contacting our support; it will be more than a pleasure to assist you.
          In this case, at the moment that that you tried to contact us and created this ticket, our live support was closed.
          However we understand that you need assistance as soon as possible.
          If you need to contact us, here are our support hours and contact information:
          Phone Number:  (916) 377-7000
          Business Hours:
          Monday - Friday
          7:00 AM to 5:00 PM (Pacific Time)
          Depending on the product that you own you will find different options of support such as chat, phone, web tickets and forums to create and manage your support tickets and warranty requests.
          For more information, visit the following link:
          https://www.intel.com/content/www/us/en/support/contact-support.html
          Please let me know if I can offer additional assistance, I hope this helps.
          Regards,
          Diego S.
           

          • 2. Re: Is support down?
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello DAVID OLAVARRIETA,
            We just wanted to double check if you still need further assistance.
            Please don’t hesitate on contacting us back.
            I hope to hear from you soon.
            Best Regards,
            Diego S.