4 Replies Latest reply on Jul 26, 2018 10:25 AM by Timewarpone

    Intel Graphics Driver Unable To Install Driver

    Timewarpone

      I am trying to install the Intel graphics driver for my system. Windows 10 64bit. The SGX component will only run with the latest Intel graphics driver. I have a 300 series CPU and a 300 series ASRock Mainboard Z370 Pro4 Motherboard with latest BIOS. I am able to download the graphics driver but can not install it. I keep getting an error message "This computer does not meet the minimum requirements for installing the software" even though I meet the requirements for the Driver install. Thanks in advance.

       

       

       

      # SSU Scan Information

      Scan Info:

      Version:"2.5.0.12"

      Date:"07/25/2018"

      Time:"00:00:32.0934803"

       

       

      # Scanned Hardware

      Computer:

                BaseBoard Manufacturer:"ASRock"

                BIOS Mode:"Legacy"

                BIOS Version/Date:"American Megatrends Inc. P3.10 , 07/04/2018 12:00 AM"

                CD or DVD:"HL-DT-ST BD-RE  WH16NS60"

                Embedded Controller Version:"255.255"

                Platform Role:"Desktop"

                Processor:"Intel(R) Core(TM) i3-8350K CPU @ 4.00GHz , GenuineIntel"

                Secure Boot State:"Not Available"

                SMBIOS Version:"2.8"

                Sound Card:"Realtek High Definition Audio"

                Sound Card:"NVIDIA High Definition Audio"

                System Manufacturer:"To Be Filled By O.E.M."

                System Model:"To Be Filled By O.E.M."

                System SKU:"To Be Filled By O.E.M."

                System Type:"x64-based PC"

                - "Display"

                     Intel ® Graphics Driver Version:"Not Available"

                     - "NVIDIA GeForce GTX 1050 Ti"

                          Adapter Compatibility:"NVIDIA"

                          Adapter DAC Type:"Integrated RAMDAC"

                          Adapter RAM:"4.00 GB"

                          Availability:"Running or Full Power"

                          Bits Per Pixel:"32"

                          Caption:"NVIDIA GeForce GTX 1050 Ti"

                          CoInstallers:"oem19.inf,Section102,Integrated RAMDAC,GeForce GTX 1050 Ti"

                          Color Table Entries:"4294967296"

                          Dedicated Video Memory:"Not Available"

                          Driver:"nvlddmkm.sys"

                          Driver Date:"06/23/2018 05:00 PM"

                          Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvlddmkm.sys"

                          Driver Provider:"NVIDIA"

                          Driver Version:"24.21.13.9836"

                          INF:"oem19.inf"

                          INF Section:"Section102"

                          Install Date:"Not Available"

                          Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll"

                          Last Error Code:"Not Available"

                          Last Error Code Description:"Not Available"

                          Last Reset:"Not Available"

                          Location:"PCI bus 1, device 0, function 0"

                          Manufacturer:"NVIDIA"

                          Microsoft DirectX* Version:"DirectX 12"

                          Monochrome:"No"

                          Number of Colors:"4294967296"

                          Number of Video Pages:"Not Available"

                          PNP Device ID:"PCI\VEN_10DE&DEV_1C82&SUBSYS_A45419DA&REV_A1\4&6ED830D&0&0008"

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"Not Available"

                          Refresh Rate - Current:"59 Hz"

                          Refresh Rate - Maximum:"60 Hz"

                          Refresh Rate - Minimum:"30 Hz"

                          Resolution:"3840 X 2160"

                          Scan Mode:"Noninterlaced"

                          Service Name:"nvlddmkm"

                          Status:"OK"

                          Video Architecture:"VGA"

                          Video Memory:"Unknown"

                          Video Processor:"GeForce GTX 1050 Ti"

                - "Memory"

                     Physical Memory (Available):"12.33 GB"

                     Physical Memory (Installed):"16 GB"

                     Physical Memory (Total):"15.94 GB"

                     - "BANK 0"

                          Capacity:"4 GB"

                          Channel:"ChannelA-DIMM0"

                          Configured Clock Speed:"2667 MHz"

                          Configured Voltage:"1200 millivolts"

                          Data Width:"64 bits"

                          Form Factor:"DIMM"

                          Interleave Position:"First position"

                          Manufacturer:"04CB"

                          Maximum Voltage:"Not Available"

                          Memory Type:"Unknown"

                          Minimum Voltage:"Not Available"

                          Part Number:"DDR4 2666 2OZ"

                          Serial Number:"A4750000"

                          Status:"Not Available"

                          Type:"Not Available"

                     - "BANK 1"

                          Capacity:"4 GB"

                          Channel:"ChannelA-DIMM1"

                          Configured Clock Speed:"2667 MHz"

                          Configured Voltage:"1200 millivolts"

                          Data Width:"64 bits"

                          Form Factor:"DIMM"

                          Interleave Position:"First position"

                          Manufacturer:"04CB"

                          Maximum Voltage:"Not Available"

                          Memory Type:"Unknown"

                          Minimum Voltage:"Not Available"

                          Part Number:"DDR4 2666 2OZ"

                          Serial Number:"709F0000"

                          Status:"Not Available"

                          Type:"Not Available"

                     - "BANK 2"

                          Capacity:"4 GB"

                          Channel:"ChannelB-DIMM0"

                          Configured Clock Speed:"2667 MHz"

                          Configured Voltage:"1200 millivolts"

                          Data Width:"64 bits"

                          Form Factor:"DIMM"

                          Interleave Position:"Second position"

                          Manufacturer:"04CB"

                          Maximum Voltage:"Not Available"

                          Memory Type:"Unknown"

                          Minimum Voltage:"Not Available"

                          Part Number:"DDR4 2666 2OZ"

                          Serial Number:"7F9C0000"

                          Status:"Not Available"

                          Type:"Not Available"

                     - "BANK 3"

                          Capacity:"4 GB"

                          Channel:"ChannelB-DIMM1"

                          Configured Clock Speed:"2667 MHz"

                          Configured Voltage:"1200 millivolts"

                          Data Width:"64 bits"

                          Form Factor:"DIMM"

                          Interleave Position:"Second position"

                          Manufacturer:"04CB"

                          Maximum Voltage:"Not Available"

                          Memory Type:"Unknown"

                          Minimum Voltage:"Not Available"

                          Part Number:"DDR4 2666 2OZ"

                          Serial Number:"6A9F0000"

                          Status:"Not Available"

                          Type:"Not Available"

                - "Motherboard"

                     Availability:"Running or Full Power"

                     BIOS:"BIOS Date: 07/04/18 17:00:48 Ver: 05.0000C, ALASKA - 1072009"

                     Caption:"Motherboard"

                     - "Chipset":"Intel(R) 200 Series"

                          Link:"http://www.intel.com/content/www/us/en/search.html?keyword=200+Series"

                     Date:"07/03/2018 05:00 PM"

                     Install Date:"Not Available"

                     Last Error Code:"Not Available"

                     Last Error Code Description:"Not Available"

                     Manufacturer:"ASRock"

                     Model:"Not Available"

                     Part Number:"Not Available"

                     PNP Device ID:"Not Available"

                     Power Management Capabilities:"Not Available"

                     Power Management Supported:"Not Available"

                     Product:"Z370 Pro4"

                     Serial Number:"M80-B3014703405"

                     Status:"OK"

                     Version:"Not Available"

                - "Networking"

                     Intel ® Network Connections Install Options:"ANS,DMIX"

                     Intel ® Network Connections Version:"22.10.3.0"

                     Intel ® PROSet/Wireless Software Version:"20.60.0.1530"

                     - "Bluetooth Device (Personal Area Network)"

                          Availability:"Running or Full Power"

                          Caption:"Bluetooth Device (Personal Area Network)"

                          CoInstallers:"Not Available"

                          Default IP Gateway:"Not Available"

                          DHCP Enabled:"Yes"

                          DHCP Lease Expires:"Not Available"

                          DHCP Lease Obtained:"Not Available"

                          DHCP Server:"Not Available"

                          Driver:"bthpan.sys"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Path:"C:\WINDOWS\system32\drivers\bthpan.sys"

                          Driver Provider:"Microsoft"

                          Driver Version:"10.0.17134.1"

                          Index:"0016"

                          INF:"bthpan.inf"

                          INF Section:"BthPan.Install"

                          Install Date:"Not Available"

                          Installed:"Yes"

                          IP Address:"Not Available"

                          IP Subnet:"Not Available"

                          Last Error Code:"Not Available"

                          Last Error Code Description:"Not Available"

                          Last Reset:"07/25/2018 01:40 PM"

                          Location:"Not Available"

                          MAC Address:"7C:B0:C2:B1:BC:4A"

                          Manufacturer:"Microsoft"

                          Media Type:

                          Net Connection ID:"Bluetooth Network Connection"

                          NetCfgInstanceId:"{8BBAD813-A3F5-487A-91DA-3AFADEB58778}"

                          Number of VLANs:"0"

                          PNP Device ID:"BTH\MS_BTHPAN\6&13C64D5&0&2"

                          Port:"Not Available"

                          Power Management (Low Power):"Not Available"

                          Power Management (Wake On LAN):"Not Available"

                          Power Management (Wake on Magic Packet):"Not Available"

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"No"

                          Product Type:"Bluetooth Device (Personal Area Network)"

                          Service Name:"BthPan"

                          Status:"Enabled"

                          Team Name:"Not in a team"

                          Temperature:

                          Type:"Ethernet 802.3"

                          - "Service Bindings"

                               Client for Microsoft Networks:

                               File and Printer Sharing for Microsoft Networks:

                               Internet Protocol Version 4 (TCP/IPv4):

                               Internet Protocol Version 6 (TCP/IPv6):

                               Link-Layer Topology Discovery Mapper I/O Driver:

                               Link-Layer Topology Discovery Responder:

                               Microsoft LLDP Protocol Driver:

                     - "Intel(R) Dual Band Wireless-AC 7265"

                          Access Point:

                          Authentication:

                          Availability:"Running or Full Power"

                          - "Caption":"Intel(R) Dual Band Wireless-AC 7265"

                               Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+7265"

                          Channel:

                          Cipher:

                          CoInstallers:"Not Available"

                          Connection Mode:

                          Default IP Gateway:"Not Available"

                          DHCP Enabled:"Yes"

                          DHCP Lease Expires:"Not Available"

                          DHCP Lease Obtained:"Not Available"

                          DHCP Server:"Not Available"

                          Driver:"Netwtw04.sys"

                          Driver Date:"04/29/2018 12:00 AM"

                          Driver Path:"C:\WINDOWS\system32\drivers\Netwtw04.sys"

                          Driver Provider:"Intel"

                          Driver Version:"19.51.13.2"

                          Index:"0013"

                          INF:"oem41.inf"

                          INF Section:"Install_MPCIEX_GENM2_D_REV_61_7265_AC_2x2_HMC_WINT_64_AC"

                          Install Date:"Not Available"

                          Installed:"Yes"

                          IP Address:"Not Available"

                          IP Subnet:"Not Available"

                          Last Error Code:"Not Available"

                          Last Error Code Description:"Not Available"

                          Last Reset:"07/25/2018 01:40 PM"

                          Location:"PCI bus 4, device 0, function 0"

                          MAC Address:"7C:B0:C2:B1:BC:46"

                          Manufacturer:"Intel Corporation"

                          Media Type:

                          Net Connection ID:"Wi-Fi 2"

                          NetCfgInstanceId:"{10CDE9A9-CE34-41D2-B559-CD62EE87A36F}"

                          Network Name:"Wi-Fi 2"

                          Network Type:

                          Number of VLANs:"0"

                          PNP Device ID:"PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_61\4&3C4EA8A&0&00E2"

                          Port:"Not Available"

                          Power Management (Low Power):"Not Available"

                          Power Management (Wake On LAN):"Not Available"

                          Power Management (Wake on Magic Packet):"Not Available"

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"No"

                          Product Type:"Intel(R) Dual Band Wireless-AC 7265"

                          Profile:

                          Radio Type:

                          Receive Rate:

                          Service Name:"Netwtw04"

                          Signal Strength:

                          State:"disconnected"

                          Status:"Enabled"

                          Team Name:"Not in a team"

                          Temperature:

                          Transmit Rate:

                          Type:"Ethernet 802.3"

                          - "Service Bindings"

                               Client for Microsoft Networks:

                               File and Printer Sharing for Microsoft Networks:

                               Internet Protocol Version 4 (TCP/IPv4):

                               Internet Protocol Version 6 (TCP/IPv6):

                               Link-Layer Topology Discovery Mapper I/O Driver:

                               Link-Layer Topology Discovery Responder:

                               Microsoft LLDP Protocol Driver:

                               QoS Packet Scheduler:

                          - "Settings"

                               *DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"

                               *PacketCoalescing:Packet Coalescing:"Enabled (1)"

                               *PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"

                               *PMNSOffload:NS offload for WoWLAN:"Enabled (1)"

                               *PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"

                               *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"

                               *WakeOnPattern:Wake on Pattern Match:"Enabled (1)"

                               ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"

                               ChannelWidth52:Channel Width for 5GHz:"Auto (1)"

                               CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"

                               FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"

                               IbssTxPower:Transmit Power:"5. Highest (100)"

                               IEEE11nMode:802.11n/ac Wireless Mode:"802.11ac (2)"

                               MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"

                               RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"

                               RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"

                               ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"

                               uAPSDSupport:U-APSD support:"Disabled (0)"

                               WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"

                     - "Intel(R) Ethernet Connection (2) I219-V"

                          Availability:"Running or Full Power"

                          - "Caption":"Intel(R) Ethernet Connection (2) I219-V"

                               Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(2)+I219+V"

                          CoInstallers:"NicCo4.dll,NicCoInstallerEntry"

                          Default IP Gateway:"192.168.1.1"

                          DHCP Enabled:"Yes"

                          DHCP Lease Expires:"01/07/1970 05:43 PM"

                          DHCP Lease Obtained:"12/31/1969 05:43 PM"

                          DHCP Server:"192.168.1.1"

                          Driver:"e1d65x64.sys"

                          Driver Date:"09/29/2017 12:00 AM"

                          Driver Path:"C:\WINDOWS\system32\DRIVERS\e1d65x64.sys"

                          Driver Provider:"Intel"

                          Driver Version:"12.17.8.7"

                          ETrackID:"0x00000000"

                          Index:"0002"

                          INF:"oem0.inf"

                          INF Section:"E15B8.10.0.1"

                          Install Date:"Not Available"

                          Installed:"Yes"

                          IP Address:"192.168.1.2;fe80::7870:6649:5caf:5e26"

                          IP Subnet:"255.255.255.0;64"

                          Last Error Code:"Not Available"

                          Last Error Code Description:"Not Available"

                          Last Reset:"07/25/2018 01:40 PM"

                          Location:"PCI bus 0, device 31, function 6"

                          MAC Address:"70:85:C2:7D:65:61"

                          Manufacturer:"Intel"

                          Media Type:"Copper"

                          Net Connection ID:"Ethernet"

                          NetCfgInstanceId:"{68254939-094D-4330-B220-1D72D3884405}"

                          Number of VLANs:"0"

                          NVM Version:"0x00000000"

                          Part Number:"FFFFFF-0FF"

                          PNP Device ID:"PCI\VEN_8086&DEV_15B8&SUBSYS_15B81849&REV_00\3&11583659&0&FE"

                          Port:"Not Available"

                          Power Management (Low Power):"Active: Yes, Enable: Yes"

                          Power Management (Wake On LAN):"Active: Yes, Enable: Yes"

                          Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"No"

                          Product Type:"Intel(R) Ethernet Connection (2) I219-V"

                          Service Name:"e1dexpress"

                          Status:"Link Up - This device is not linked at its maximum capable speed"

                          Team Name:"Not in a team"

                          Temperature:"Not Supported"

                          Type:"Ethernet 802.3"

                          - "Service Bindings"

                               Client for Microsoft Networks:

                               File and Printer Sharing for Microsoft Networks:

                               Internet Protocol Version 4 (TCP/IPv4):

                               Internet Protocol Version 6 (TCP/IPv6):

                               Link-Layer Topology Discovery Mapper I/O Driver:

                               Link-Layer Topology Discovery Responder:

                               Microsoft LLDP Protocol Driver:

                               QoS Packet Scheduler:

                          - "Settings"

                               *FlowControl:Flow Control:"Rx & Tx Enabled (3)"

                               *InterruptModeration:Interrupt Moderation:"Enabled (1)"

                               *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"

                               *JumboPacket:Jumbo Packet:"Disabled (1514)"

                               *LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"

                               *LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"

                               *NumRssQueues:Maximum Number of RSS Queues:"2 Queues (2)"

                               *PMARPOffload:Protocol ARP Offload:"Enabled (1)"

                               *PMNSOffload:Protocol NS Offload:"Enabled (1)"

                               *PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"

                               *ReceiveBuffers:Receive Buffers:"256 (256)"

                               *RSS:Receive Side Scaling:"Enabled (1)"

                               *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"

                               *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                               *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                               *TransmitBuffers:Transmit Buffers:"512 (512)"

                               *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"

                               *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"

                               *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"

                               *WakeOnPattern:Wake on Pattern Match:"Enabled (1)"

                               AdaptiveIFS:Adaptive Inter-Frame Spacing:"Disabled (0)"

                               ConnectionName:ConnectionName:"Ethernet (Ethernet)"

                               EEELinkAdvertisement:Energy Efficient Ethernet:"On (1)"

                               EnablePME:Enable PME:"Enabled (1)"

                               ITR:Interrupt Moderation Rate:"Adaptive (65535)"

                               LinkNegotiationProcess:Legacy Switch Compatibility Mode:"Disabled (1)"

                               LogLinkStateEvent:Log Link State Event:"Enabled (51)"

                               MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"

                               NetworkAddress:Locally Administered Address:

                               ReduceSpeedOnPowerDown:Reduce Speed On Power Down:"Enabled (1)"

                               SipsEnabled:System Idle Power Saver:"Disabled (0)"

                               ULPMode:Ultra Low Power Mode:"Enabled (1)"

                               WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"

                               WakeOnLink:Wake on Link Settings:"Disabled (0)"

                - "Operating System"

                     .Net Framework Version:"2.0,3.0,3.5,4.0,4.7"

                     Boot Device:"\Device\HarddiskVolume1"

                     Internet Browser:"Internet Explorer,11.165"

                     Locale:"United States"

                     OS Manufacturer:"Microsoft Corporation"

                     OS Name:"Microsoft Windows 10 Pro"

                     Other OS Description:"Not Available"

                     Page File:"C:\pagefile.sys"

                     Page File Space:"2.38 GB"

                     Physical Memory (Available):"12.33 GB"

                     Physical Memory (Installed):"16 GB"

                     Physical Memory (Total):"15.94 GB"

                     System Directory:"C:\WINDOWS\system32"

                     Version:"10.0.17134 Build 17134"

                     Virtual Memory (Available):"12.64 GB"

                     Virtual Memory (Total):"18.31 GB"

                     Windows Directory:"C:\WINDOWS"

                     - "Installed Updates"

                          KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"

                          KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"

                          KB4230204:"Update [7/2/2018]"

                          KB4338832:"Security Update [7/10/2018]"

                          KB4343669:"Update [7/11/2018]"

                          KB4345421:"Update [7/17/2018]"

                - "Processor"

                     - "Intel(R) Core(TM) i3-8350K CPU @ 4.00GHz"

                          Architecture:"x64"

                          ATPO:"Not Available"

                          Availability:"Running or Full Power"

                          Caption:"Intel64 Family 6 Model 158 Stepping 11"

                          - "Chipset Name":"Intel(R) Core(TM) i3-8350K CPU @ 4.00GHz"

                               Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i3+8350K+CPU+"

                          CPU Speed:"4.01 GHz"

                          Current Voltage:"1.7 volts"

                          Driver:"Not Available"

                          Driver Date:"04/21/2009 12:00 AM"

                          Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys"

                          Driver Provider:"Microsoft"

                          Driver Version:"10.0.17134.1"

                          Ext. Family:"Not Available"

                          Family:"Not Available"

                          FPO:"Not Available"

                          INF:"cpu.inf"

                          INF Section:"IntelPPM_Inst.NT"

                          Install Date:"Not Available"

                          Last Error Code:"Not Available"

                          Level 1 Cache:"4 x 256 KB"

                          Level 2 Cache:"4 x 1024 KB"

                          Level 3 Cache:"8 MB"

                          Load:"4%"

                          Manufacturer:"GenuineIntel"

                          Model:"158"

                          Name:"Intel(R) Core(TM) i3-8350K CPU @ 4.00GHz"

                          Number of Cores:"4"

                          Number of Cores Enabled:"4"

                          Number of Logical Processors:"4"

                          Part Number:"To Be Filled By O.E.M."

                          Power Management Capabilities:"Not Available"

                          Power Management Supported:"No"

                          Processor ID:"BFEBFBFF000906EB"

                          Revision:"Not Available"

                          Serial Number:"To Be Filled By O.E.M."

                          Service Name:"intelppm"

                          Status:"OK"

                          Stepping:"11"

                          Version:"Not Available"

                - "Storage"

                     - "Hitachi HUS724030ALE641"

                          Capablities:"Random Access, Supports Writing, SMART Notification"

                          Caption:"Hitachi HUS724030ALE641"

                          Cylinder - Total:"364801"

                          Description:"Disk drive"

                          Driver:"Not Available"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Version:"10.0.17134.1"

                          Error Code:"Device is working properly"

                          Firmware Revision:"MJ8OA5F0"

                          Heads - Total:"255"

                          Index:"1"

                          INF:"disk.inf"

                          Install Date:"Not Available"

                          Interface Type:"IDE"

                          Manufacturer:"(Standard disk drives)"

                          Model:"Hitachi HUS724030ALE641"

                          Name:"\\.\PHYSICALDRIVE1"

                          Partitions:"1"

                          Physical Sector Size:"4096"

                          PNP Device ID:"SCSI\DISK&VEN_HITACHI&PROD_HUS724030ALE641\4&3543605E&0&010000"

                          Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                          Sectors - Per Track:"63"

                          Sectors - Total:"5860528065"

                          Serial Number:"P8GD8APY"

                          Size:"2.73 TB"

                          Size – Available:"829.05 GB"

                          SMART Attributes:"Self-Test: 1 minutes, OK, Short Self-Test: 1 minutes, OK"

                          Status:"OK"

                          Tracks - Per Cylinder:"255"

                          Tracks - Total:"93024255"

                          - "E:"

                               Availability:"Not Available"

                               Caption:"E:"

                               Compression Method:"Not Compressed"

                               Description:"Local Fixed Disk"

                               File System:"NTFS"

                               Name:"Back Up"

                               Serial Number:"C00EE06F"

                               Size:"2794.39 GB"

                               Size – Available:"829.05 GB"

                               Status:"Not Available"

                               Volume Dirty:"No"

                          - "SMART"

                               0x01  Raw Read Error Rate:0:"50"

                               0x02  Throughput Performance:83:"0"

                               0x03  Spin Up Time:42982244805:"0"

                               0x04  Start/Stop Count:1389:"0"

                               0x05  Reallocated Sector Count:0:"0"

                               0x07  Seek Error Rate:0:"0"

                               0x08  Seek Timer Performance:35:"0"

                               0x09  Power-On Hours:1885:"0"

                               0x0A  Spin Retry Count:0:"0"

                               0x0C  Power Cycle Count:428:"0"

                               0xC0  Unsafe Shutdown Count:1389:"0"

                               0xC1  Load/Unload Cycle Count:1389:"0"

                               0xC2  Internal Device Temperature:30° C:"30"

                               0xC4  Reallocation Count:0:"0"

                               0xC5  Current Pending Errors Count:0:"0"

                               0xC6  Uncorrectable Sector Count:0:"0"

                               0xC7  CRC Error Count:0:"0"

                     - "PNY CS1311 120GB SSD"

                          Capablities:"Random Access, Supports Writing, SMART Notification"

                          Caption:"PNY CS1311 120GB SSD"

                          Cylinder - Total:"14593"

                          Description:"Disk drive"

                          Driver:"Not Available"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Version:"10.0.17134.1"

                          Error Code:"Device is working properly"

                          Firmware Revision:"CS131122"

                          Heads - Total:"255"

                          Index:"0"

                          INF:"disk.inf"

                          Install Date:"Not Available"

                          Interface Type:"IDE"

                          Manufacturer:"(Standard disk drives)"

                          Model:"PNY CS1311 120GB SSD"

                          Name:"\\.\PHYSICALDRIVE0"

                          Partitions:"2"

                          Physical Sector Size:"512"

                          PNP Device ID:"SCSI\DISK&VEN_PNY&PROD_CS1311_120GB_SSD\4&3543605E&0&000000"

                          Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                          Sectors - Per Track:"63"

                          Sectors - Total:"234436545"

                          Serial Number:"PNY15162175570101426"

                          Size:"111.79 GB"

                          Size – Available:"67.92 GB"

                          SMART Attributes:"Self-Test: 2 minutes, OK, Short Self-Test: 1 minutes, OK"

                          Status:"OK"

                          Tracks - Per Cylinder:"255"

                          Tracks - Total:"3721215"

                          - "C:"

                               Availability:"Not Available"

                               Caption:"C:"

                               Compression Method:"Not Compressed"

                               Description:"Local Fixed Disk"

                               File System:"NTFS"

                               Name:"Not Available"

                               Serial Number:"AA219C3A"

                               Size:"111.33 GB"

                               Size – Available:"67.92 GB"

                               Status:"Not Available"

                               Volume Dirty:"No"

                          - "SMART"

                               0x01  Raw Read Error Rate:0:"50"

                               0x09  Power-On Hours:9180:"0"

                               0x0C  Power Cycle Count:2313:"0"

                               0xAA  Available Reserved Space:128:"10"

                               0xAD  Wear Leveling Count:2097207:"0"

                               0xC0  Unsafe Shutdown Count:34:"0"

                               0xC2  Internal Device Temperature:30° C:"30"

                               0xE7  Temperature:68° C:"0"

                               0xF1  Total LBAs Written:5684:"0"

                     - "ST2000DM001-1CH164"

                          Capablities:"Random Access, Supports Writing, SMART Notification"

                          Caption:"ST2000DM001-1CH164"

                          Cylinder - Total:"243201"

                          Description:"Disk drive"

                          Driver:"Not Available"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Version:"10.0.17134.1"

                          Error Code:"Device is working properly"

                          Firmware Revision:"CC26"

                          Heads - Total:"255"

                          Index:"4"

                          INF:"disk.inf"

                          Install Date:"Not Available"

                          Interface Type:"IDE"

                          Manufacturer:"(Standard disk drives)"

                          Model:"ST2000DM001-1CH164"

                          Name:"\\.\PHYSICALDRIVE4"

                          Partitions:"1"

                          Physical Sector Size:"4096"

                          PNP Device ID:"SCSI\DISK&VEN_&PROD_ST2000DM001-1CH1\4&3543605E&0&050000"

                          Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                          Sectors - Per Track:"63"

                          Sectors - Total:"3907024065"

                          Serial Number:"W1E3L4E7"

                          Size:"1.82 TB"

                          Size – Available:"461.64 GB"

                          SMART Attributes:"Self-Test: 224 minutes, OK, Short Self-Test: 1 minutes, OK"

                          Status:"OK"

                          Tracks - Per Cylinder:"255"

                          Tracks - Total:"62016255"

                          - "H:"

                               Availability:"Not Available"

                               Caption:"H:"

                               Compression Method:"Not Compressed"

                               Description:"Local Fixed Disk"

                               File System:"NTFS"

                               Name:"Back Up"

                               Serial Number:"82D7DAD9"

                               Size:"1863.01 GB"

                               Size – Available:"461.64 GB"

                               Status:"Not Available"

                               Volume Dirty:"No"

                          - "SMART"

                               0x01  Raw Read Error Rate:124107592:"50"

                               0x03  Spin Up Time:0:"0"

                               0x04  Start/Stop Count:15985:"0"

                               0x05  Reallocated Sector Count:0:"0"

                               0x07  Seek Error Rate:8617405797:"0"

                               0x09  Power-On Hours:22420:"0"

                               0x0A  Spin Retry Count:0:"0"

                               0x0C  Power Cycle Count:6700:"0"

                               0xB7  SATA Downshift Count:0:"0"

                               0xB8  End-to-End Error Detection Count:0:"0"

                               0xBB  Uncorrectable Error Count:0:"0"

                               0xBC  Reported Command Timeouts:1:"0"

                               0xBD  High Fly Writes:0:"0"

                               0xBE  Temperature - Current:28° C:"0"

                               0xBE  Temperature - Highest:29° C:"0"

                               0xBE  Temperature - Lowest:23° C:"0"

                               0xBF  G-sense Rate/Servo Tracking:0:"0"

                               0xC0  Unsafe Shutdown Count:77:"0"

                               0xC1  Load/Unload Cycle Count:45978:"0"

                               0xC2  Internal Device Temperature:28° C:"30"

                               0xC5  Current Pending Errors Count:0:"0"

                               0xC6  Uncorrectable Sector Count:0:"0"

                               0xC7  CRC Error Count:0:"0"

                               0xF0  Head Flying Hours:4640:"0"

                               0xF1  Total LBAs Written:19896550905:"0"

                               0xF2  Total LBAs Read:20447098450:"0"

                     - "ST3000DM001-1ER166"

                          Capablities:"Random Access, Supports Writing, SMART Notification"

                          Caption:"ST3000DM001-1ER166"

                          Cylinder - Total:"364801"

                          Description:"Disk drive"

                          Driver:"Not Available"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Version:"10.0.17134.1"

                          Error Code:"Device is working properly"

                          Firmware Revision:"CC25"

                          Heads - Total:"255"

                          Index:"3"

                          INF:"disk.inf"

                          Install Date:"Not Available"

                          Interface Type:"IDE"

                          Manufacturer:"(Standard disk drives)"

                          Model:"ST3000DM001-1ER166"

                          Name:"\\.\PHYSICALDRIVE3"

                          Partitions:"1"

                          Physical Sector Size:"4096"

                          PNP Device ID:"SCSI\DISK&VEN_&PROD_ST3000DM001-1ER1\4&3543605E&0&030000"

                          Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                          Sectors - Per Track:"63"

                          Sectors - Total:"5860528065"

                          Serial Number:"Z50242DS"

                          Size:"2.73 TB"

                          Size – Available:"892.98 GB"

                          SMART Attributes:"Self-Test: 255 minutes, OK, Short Self-Test: 1 minutes, OK"

                          Status:"OK"

                          Tracks - Per Cylinder:"255"

                          Tracks - Total:"93024255"

                          - "G:"

                               Availability:"Not Available"

                               Caption:"G:"

                               Compression Method:"Not Compressed"

                               Description:"Local Fixed Disk"

                               File System:"NTFS"

                               Name:"MOVIES"

                               Serial Number:"5EF9A2B7"

                               Size:"2794.39 GB"

                               Size – Available:"892.98 GB"

                               Status:"Not Available"

                               Volume Dirty:"No"

                          - "SMART"

                               0x01  Raw Read Error Rate:120845496:"50"

                               0x03  Spin Up Time:0:"0"

                               0x04  Start/Stop Count:4720:"0"

                               0x05  Reallocated Sector Count:0:"0"

                               0x07  Seek Error Rate:934152:"0"

                               0x09  Power-On Hours:6763:"0"

                               0x0A  Spin Retry Count:0:"0"

                               0x0C  Power Cycle Count:1728:"0"

                               0xB7  SATA Downshift Count:0:"0"

                               0xB8  End-to-End Error Detection Count:0:"0"

                               0xBB  Uncorrectable Error Count:0:"0"

                               0xBC  Reported Command Timeouts:0:"0"

                               0xBD  High Fly Writes:0:"0"

                               0xBE  Temperature - Current:28° C:"0"

                               0xBE  Temperature - Highest:28° C:"0"

                               0xBE  Temperature - Lowest:23° C:"0"

                               0xBF  G-sense Rate/Servo Tracking:0:"0"

                               0xC0  Unsafe Shutdown Count:12:"0"

                               0xC1  Load/Unload Cycle Count:9486:"0"

                               0xC2  Internal Device Temperature:28° C:"30"

                               0xC5  Current Pending Errors Count:0:"0"

                               0xC6  Uncorrectable Sector Count:0:"0"

                               0xC7  CRC Error Count:0:"0"

                               0xF0  Head Flying Hours:433:"0"

                               0xF1  Total LBAs Written:4661885406:"0"

                               0xF2  Total LBAs Read:15873096748:"0"

                     - "TOSHIBA HDWD130"

                          Capablities:"Random Access, Supports Writing, SMART Notification"

                          Caption:"TOSHIBA HDWD130"

                          Cylinder - Total:"364801"

                          Description:"Disk drive"

                          Driver:"Not Available"

                          Driver Date:"06/21/2006 12:00 AM"

                          Driver Version:"10.0.17134.1"

                          Error Code:"Device is working properly"

                          Firmware Revision:"MX6OACF0"

                          Heads - Total:"255"

                          Index:"2"

                          INF:"disk.inf"

                          Install Date:"Not Available"

                          Interface Type:"IDE"

                          Manufacturer:"(Standard disk drives)"

                          Model:"TOSHIBA HDWD130"

                          Name:"\\.\PHYSICALDRIVE2"

                          Partitions:"1"

                          Physical Sector Size:"4096"

                          PNP Device ID:"SCSI\DISK&VEN_TOSHIBA&PROD_HDWD130\4&3543605E&0&020000"

                          Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"

                          Sectors - Per Track:"63"

                          Sectors - Total:"5860528065"

                          Serial Number:"85DB5G3GS"

                          Size:"2.73 TB"

                          Size – Available:"665.64 GB"

                          SMART Attributes:"Self-Test: 255 minutes, OK, Short Self-Test: 1 minutes, OK"

                          Status:"OK"

                          Tracks - Per Cylinder:"255"

                          Tracks - Total:"93024255"

                          - "F:"

                               Availability:"Not Available"

                               Caption:"F:"

                               Compression Method:"Not Compressed"

                               Description:"Local Fixed Disk"

                               File System:"NTFS"

                               Name:"TV SHOWS"

                               Serial Number:"803594D1"

                               Size:"2794.39 GB"

                               Size – Available:"665.64 GB"

                               Status:"Not Available"

                               Volume Dirty:"No"

                          - "SMART"

                               0x01  Raw Read Error Rate:0:"50"

                               0x02  Throughput Performance:70:"0"

                               0x03  Spin Up Time:34388312467:"0"

                               0x04  Start/Stop Count:7722:"0"

                               0x05  Reallocated Sector Count:0:"0"

                               0x07  Seek Error Rate:0:"0"

                               0x08  Seek Timer Performance:33:"0"

                               0x09  Power-On Hours:11967:"0"

                               0x0A  Spin Retry Count:0:"0"

                               0x0C  Power Cycle Count:2940:"0"

                               0xC0  Unsafe Shutdown Count:7733:"0"

                               0xC1  Load/Unload Cycle Count:7733:"0"

                               0xC2  Internal Device Temperature:30° C:"30"

                               0xC4  Reallocation Count:0:"0"

                               0xC5  Current Pending Errors Count:0:"0"

                               0xC6  Uncorrectable Sector Count:0:"0"

                               0xC7  CRC Error Count:0:"0"

      ...#SSU#...

        • 1. Re: Intel Graphics Driver Unable To Install Driver
          N.Scott.Pearson

          When you install an add-in graphics card - and you have done so (your GeForce GTX 1050 Ti) - the on-chip Intel HD Graphics engine is automatically disabled by the BIOS and is not used at all. You do not need to install a driver in this case - and, as you have seen, you cannot.

           

          Hope this helps,

          ...S

          • 2. Re: Intel Graphics Driver Unable To Install Driver
            Timewarpone

            Hello, I guess you are saying that if I use the HDMI output on the motherboard the Intel graphics driver with be utilized? My HDMI on-board out put will only display an image when I remove the add-on video card. Is there a way I can leave it in and use the HDMI on-board output? Thanks

            • 3. Re: Intel Graphics Driver Unable To Install Driver
              N.Scott.Pearson

              The BIOS is disabling the on-chip graphics to avoid resource conflicts between the two. Some BIOS allow you to configure that the on-chip graphics remain enabled. Whether yours does is something you will have to determine. If it does, give it try and see what happens. My understanding is that you may need specialized software that can handle these resource conflicts and this isn't typically available for desktop designs. I have heard of there being a game or two that can handle this, but that's about it.

               

              Sorry I don't have a more-knowledgeable answer,

              ...S

              • 4. Re: Intel Graphics Driver Unable To Install Driver
                Timewarpone

                You were a great help. You made me realize that I needed to use the Intel Graphics Driver instead of GeForce driver for the ad-on card. Once I hooked up the 4k monitor to the mainboard I checked device manager and there was the iIntel Graphics driver listed under display adapters. It was not the UHD Graphics 630 driver I needed. I went to the Intel web site and downloaded and installed the Intel UHD Graphics 630 driver for Windows 10 64bit and all my problems went away. You led me in the right direction. Now to watch a 4k movie on my monitor it can only be done with the monitor hooked up to the mainboard. I really appreciate your help. I also found out that I do not physically have to remove the add-on card when I hook up the monitor to the mainboard with HDMI. I went into bios and set the VGA card to mainboard instead of PCI-E. It is still a hassle to switch cables in the back of the computer but a lot better than physically removing the add-on card. What I guess I will never understand is why just about every graphics card manufacturer list their add-on graphics card devices as HDCP ready but you can only view UHD HD through an Intel graphics driver. This is very misleading because the add-on card has to utilize the GeForce driver. Sometimes I wonder if it is easier to buy a 4K blu-ray player and hook it up to my 4k monitor. It would be a lot easier and cheaper too.