This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
There are different reasons why an adapter may have errors, or fail to connect. We checked the logs and the information you provided, we noticed that the adapter is connected to 802.11ac, but with a low data rate and signal quality; also the events show that the system had limited connectivity during most sessions.
SSID : Frontier2322_5g
Radio type : 802.11ac
Receive rate (Mbps) : 65
Transmit rate (Mbps) : 65
Signal : 60%
- WLAN AutoConfig detected limited connectivity, attempting automatic recovery.
Low signal and interference are often caused by external factors, not by the adapter. In this type of case, the Computer Manufacturer, or Access Point Support may be the best contact.
Please try the following actions as they may help you discard some common culprits:
- Follow the steps for a Clean Installation of Wireless Drivers. We advise you to try the driver from your Computer Manufacturer first, if the issues persist with that, you can try our generic version of Intel® PROSet/Wireless Software and Drivers for Windows® 10, 20.60.0. (In the download center you can find Other Versions, the oldest we keep is 20.10.2, any older version would have to be obtained from Sager Support).
- Apply the Recommended Settings for 802.11ac Connectivity.
- Go to the Power Options in Windows*, change the power plan settings, in the advanced power settings and make sure that the Wireless Adapter is set to Maximum Performance when plugged in and on battery.
- Try placing the adapter in a different position, closer to the access point and check if it helps.
Thanks, I will try all of that next time it crashes. So far today it's been moderately stable other than when I first woke my laptop up from sleep. What's odd is my laptop is where it has always sat (same for the router) and these errors only started popping up on June 23rd. I'm thinking a recent windows update isn't playing nice with the drivers, since when I use a driver installer from you guys to uninstall the drivers and software and then reinstall the same driver or a different on, or I just select repair, it works alright for a while. Not always, but the periods where the adapter is being really stubborn and so unstable it's blue screening windows on an attempt at a restart are not common. Only on a couple different days have I had problems that drastic.
This message was posted on behalf of Intel Corporation
It is good to know your system has been working better. If the issues persists, please proceed with the clean installation and the other steps we recommended in our previous post.
Let us know if you have any further questions.