2 Replies Latest reply on Jul 25, 2018 10:31 AM by Intel Corporation

    NUC5i3RYH no display with hdmi or displayport. What can be done?




      I have a NUC5i3RYH and cannot make the screen work. Monitor says no signal.


      1 . It used to be working with DP and mini-hdmi as well.

      2 . Now it does not work with any of them.

      3 . I tried different monitors and cables. Cable and monitor errors are excluded with another pc.

      4 . I tried BIOS recovery blindly (removing the security jumpstart, etc...), did not fix my problem.

      5 . The pc seems working otherwise, at least it does not give other signs of errors. Hard to see without monitor.


      What can be done at this point? The boxing is gone, it is about 2 years old.