9 Replies Latest reply on Jul 26, 2018 7:48 AM by Intel Corporation

    dual band wireless-ac 3160 wifi problems


      Hello! Like a month ago I started having problems with the WiFi board on mi laptop. It is a Compaq laptop running the latest Windows 10 distribution (1803). In the device manager, the adapter vanishes time to time, so basically it works somedays, some doesn´t I really don´t know the pattern. Rebooting does not always fix this.


      So far I have tried to upgrade/downgrade drivers, remove and install back the card itself on the M2 slot and yesterday I reinstalled the OS itslef, after buying a new SSD.

      A NOTE: the bluetooth works just fine, and I understand that the same network card is used for both WiFi and Bluetooth, so I wanna believe that the hardware is not dead.


      Any guess?