6 Replies Latest reply on Jul 23, 2018 5:13 PM by Intel Corporation

    Intel Dual Band Wireless-AC 7265 AC 2x2 HMC WiFi Adapter, I can't install or update driver.

    Phaetherap

      Hey guys, I'm getting some issues trying to install AC 7265 driver on Windows 10 x64, I also use linux and in linux it's working as expected.

       

      I've tried run Windows troubleshoot, also tried to update to the latest driver, tried remove the driver and restart PC twice, but none of these worked.

       

      One thing I need to mention is that Bluethooth is not getting recognized on Windows, and bluetooth don't work, neither in linux.

       

      When I open device manager I see the Wifi device listed as in the image below

       

      But the Adapter configurations doesn't show the Intel Wireless, so I don't have WiFi when using Windows.

      I don't know what to do, as I've tried to update driver many times, it seems installed, but not work.

       

      I've Googled about it, also didn't find something useful.

       

       

      SSU info file Attached