Thank you very much for sharing your issue with the Intel Communities Team, RiddlerX2. I will be more than glad to assist you.
In order for me to assist you better, please provide me with a DxDiag* report. Please follow these steps to generate it:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the .txt file that was generated. To attach a file, you must click the “Attach” option on the bottom right-hand corner of the response box.
Additionally, I would like to confirm: Did you used HDMI* to HDMI* and Mini DP* to Mini DP* cables? If not, please specify.
Furthermore, does the issue occurs if you use a different display? Then, the issue is presented when you manually send the NUC to sleep, when automatically Windows 10* does it or both? Finally, can you please share with us the model of your monitor?
I have two connected monitors
one is connected by cable HDMI to HDMI
another connected through adapter Apple MB571Z/A mDP to DualLink-DVI
I use two different monitors and both have same issue
Acer GD245hq and Dell U3011.
And explain more accurate about sleep, it is enough to wait while Windows goes monitors to power save mode after 10 minutes (my current settings) of inactivity.
DxDiag.txt.zip 17.2 K
Thank you very much for your prompt response, RiddlerX2.
Can you please disconnect the monitor attached with the Apple* dongle and use only one monitor with the HDMI* to HDMI* cable? Let the system go to sleep and wake it up.
Please share with me the results.
Looks like if only one monitor is connected through HDMI it works fine.
Tested on both monitors on approx. 20 cycles of wakeup.
But more responsive Dell monitor wake up fast enough to display some kind of glitch (less then 1 second partial coloured noise on black screen) before normal video output.
I will try to record video to show but it is not constant and appears very fast.
RiddlerX2, Thank you very much for providing those details.
In this case the problem seems to be related to the dongle itself, based on the fact that it uses a Dual Link DVI port. Our graphics controller supports Single Link DVI port only, that might be the reason why this problem is happening.
We recommend, if it is possible, to try to get a Single Link DVI-D adapter to try to fix this issue.
Any questions, please let me know.
Intel Technical Support