7 Replies Latest reply on Jul 31, 2018 12:50 PM by Wazi

    intel HD 520 Graphics Drivers causing windows to randomly reboot

    Wazi

      My Asus UX305UA i7-6500u started to randomly reboot while running Windows 10. After much frustration and failed troubleshooting, I downgraded to windows 7 and found that without the Display Drivers installed, the device did not reboot at all. After installing the Display drivers, the device started to reboot again.

      The drivers were downloaded from the ASUS website and the details are as follows: VGA_Intel_Skylake_Win10_64_VER2019154300. The drivers were updated on Windows 10 however it did not make a difference.

      The drivers that are possibly causing the rebooting are: 1) Intel Corporation (Display) 08/24/2015 10.19.15.4279

                                                                                               2) Intel(R) Corporation (MEDIA) 08/03/2015 6.16.00.3180

      Any help will be greatly appreciated.

      Thanks in advance!