8 Replies Latest reply on Jul 17, 2018 8:19 AM by Intel Corporation

    Intel RealSense d415 depth sensor stop working

    Lab

      HI, yesterday one of my camera just stop working. The RGB camera still working but the stereo module doesn't.

       

      When I start the viewer, it show this message:

      Immagine2.jpg

       

      And then this is what I've got:

       

      Immagine.jpg

       

      Is it fixable?

      thank you!