7 Replies Latest reply on Jul 3, 2018 3:26 PM by Intel Corporation

    System Check Failed


      Hi there,


      Yesterday I setup the hub but I get the Windows error:


      "An error ocurred during the sytem check. Please consult with your system provider"

      Intel United app will now exit.


      The laptop is a HP EliteBook 850 G4 here are the specs:



      EliteBook 850 G4
      Hewlett Packard
      Intel® Core™ i7-7600U (Q1'17 / 7th Generation)
      16GB SDRAM DDR4-2133
      1 TB SATA 5400 rpm
      15,6" HD SVA LED (1366 x 768)
      AMD Radeon™ R7 M465
      Intel® Dual Band 8265 802.11 a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2
      Two USB 3.1 Gen 1, One 1 USB Type-C™
      1 DisplayPort™ 1.2
      1.84 kg
      Microsoft Windows 10 Pro (64-Bit)


      I checked the Windows system log but everything looks fine.


      Please any log from Intel Unite where I can find information;


      Thank you all!!!