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SSD DC P3700 works only in the PCIe Gen2 mode on a board of S2600GZ & E5-2690 v1

idata
Employee
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How to include support of PCIe Gen3 on S2600GZ?

CPU E5-2690 V1 is not able to work with PCIe Gen3 normally?

/message/529724 Similar question

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Platform ID https://ark.intel.com/products/56253/Intel-Server-Board-S2600GZ S2600GZ

PCI Express Revision - 3.0

Max # of PCI Express Lanes - 48

PCIe x16 Gen 3 - 2

Connector for Intel® I/O Expansion Module x8 Gen 3 - 1

BIOS Release R02.06.E006

BIOS Version: SE5C600.86B.02.06.E006.013120181511

BMC Firmware Version: 01.28.11044

ME Firmware Version: 2.1.7.328

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CPU 1,2 https://ark.intel.com/products/64596/Intel-Xeon-Processor-E5-2690-20M-Cache-2_90-GHz-8_00-GTs-Intel-QPI E5-2690 0 @ 2.90 GHz (Rev V0 or V1?)

PCI Express Revision - 3.0

Max # of PCI Express Lanes - 40

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SSD DC https://ark.intel.com/products/79624/Intel-SSD-DC-P3700-Series-400GB-12-Height-PCIe-3_0-20nm-MLC P3700 400GB, 1/2 Height PCIe 3.0, 20nm, MLC

in PBA G15038-350 (RISER CARD 2U TWO X16 ONE X8)

isdct.exe show -intelssd 1

- Intel SSD DC P3700 Series PHFT652000A6400LGN -

Bootloader : 8B1B0133

DevicePath : \\\\.\\PHYSICALDRIVE1

DeviceStatus : Healthy

Firmware : 8DV101H0

FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

Index : 1

ModelNumber : INTEL SSDPEDMD400G4

ProductFamily : Intel SSD DC P3700 Series

PCILinkGenSpeed : 2

PCILinkWidth : 4

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https://www.intel.com/content/www/us/en/support/articles/000007667/server-products.html TA_102105.pdf

Intel Technical Advisory

PCI Express 3.0 Add-in Adapter Support Issue

The BIOS option "Processor PCIe Link Speed" will not be visible if the platform employs the Intel ® Xeon ® Processor E5-26xx V1, E5-24xx V1, E5-16xx V1, or E5-46xx V1 families, and the BIOS will limit the PCIe slots speed to PCIe* 2.0 speeds unless the add-in adapters have been tested for robust operation at PCIe 3.0 speeds. Refer to the web https://www.intel.com/content/www/us/en/support/articles/000007457/server-products.html page of PCIe* Gen 3 adapter support for Intel® Server Boards S4600/S2600/S2400/S1600/S1400

PCIe Gen 3 Adapter Support for Intel® Server Board Product Families

Last Reviewed: 24-May-2018

Article ID: 000007457

The table lists PCIe Gen 3 add-in adapters supported by server platforms based on Intel® Server Boards with the Intel® S4600/S2600/S2400/S1600/S1400 Chipset.

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idata
Employee
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Hi Vshtopor,

 

 

Thank you for sending us detailed information about the issue and the results of Intel tools.

 

 

I have sent you a private message with a possible workaround.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
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idata
Employee
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Hello, Vshtopor,

 

 

The higher revision of the riser might improve or not the bandwidth performance. According to the tested SSDs with the Intel® Server Board S2600GZ, only PCIe 2.0 is supported.

 

 

The Technical Advisory 1021-5 didn't provide an alternative riser to use. It provides only RAID card models.

 

 

For your second question, it is not possible to install directly the SSDs to the board; this configuration will damage the drives (overheating issue).

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
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idata
Employee
1,389 Views

Hi, Vshtopor,

 

 

I am following up your case. Please let me know if I can provide further support.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
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idata
Employee
1,389 Views

Hi, Vshtopor,

 

 

I am wondering if you need anything else from our side.

 

 

Regards,

 

Miguel C.

 

Intel Customer Support
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