This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
Thank you for contacting our support community.
We understand your concern regarding the Intel® Optane™ Memory.
We would like to let you know that as per Optane(TM) FAQ, the module accelerates the following files:
- Start or boot
- Search and find files
- Save large files
- Launch applications
However, based on the issue description. We recommend you to make sure that the Fast startup of Windows(R) 10 is disabled.
NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Please let us know the outcome of your situation. If so, please provide the following information:
*Please download and run the Intel® System Support Utility. Run the scan selecting "Everything." Save this report and upload.
*Please provide the Optane(TM) logs located here: C:\Users\[your user name]\Intel\Logs
We look forward to hearing back from you.