6 Replies Latest reply on Jun 15, 2018 10:27 PM by Hydanz

    IRTS (unable to revert back the process)

    Hydanz

      Hi,

       

      After being prompted on every startup, I decided to allow IRTS to do as suggested. As a result, I have now lost my D drive. It does not show on Disk Management. It's still there on IRTS app, but inaccessible. I have no backup, tried the System Restore, did not work. I have looked through the support section for similar issues, but no clear solution was ever mentioned. Please help me as I have just bought this laptop a few days ago (a system format is a No No).

      I've attached some of the screenshot of Disk Management, Status and Manage (IRTS app)

       

      Intel i5 8300H

      Acer Predator Helios 300

       

      Thanks,

      Hydanz