6 Replies Latest reply on Jun 26, 2018 9:25 AM by RonaldL

    The monitor connected to the USB-C port  gdrops-off randomly 2-5 times per hour (NUC7i5BNK)

    RonaldL

      My second monitor is connected via the USB-C connector and randomly drops-off. I use an adaptor HDMI-USB-C. I tried to identify a possible problem and tested all cables and connectors under all possibilites (using other computers, cables and peripherals) and everything looks perfect. The only problem is that the monitor connected to the USB-C port  goes off randomly 2-5 times per hour. Any suggestion to fix this problem?I tried to identify a possible problem and tested all cables and connectors under all possibilties (using other computers, cables and peripherals) and everything looks perfect. The only remaining problem is that the monitor connected to the USB-C port  drops-off randomly 2-5 times per hour. Any suggestion to fix this problem? It is becoming a real headache...
      Attached SSU Scan Info and picture of my NUC´s bottom info