4 Replies Latest reply on Aug 13, 2018 8:15 AM by Intel Corporation

    D415 Windows Hello support


      We wanted to use the Intel RealSense D415 camera with Windows Hello facial recognition, but we're unable to configure it in Windows. The camera is connected to the USB 3.0 port, the RGB and Depth drivers are shown in the Device Manager, and the Camera UWP app is also working with the D415. When we're trying to configure Windows Hello facial recognition in the Settings app, it shows an error, that it is unable to turn on the camera.


      Does D415 support Windows Hello facial recognition? If not, will be expected to support it in the near future with a driver update?


      Thanks, in advance.