2 Replies Latest reply on Jun 11, 2018 11:47 AM by N.Scott.Pearson

    Blue screen

    Jeffreytham

      Hello guys,

      I've been having this trouble since the last Windows 10 update.

      Now my problem is, when I'm spectating or playing a game, then I get blue screen telling me something about failing to start display driver, and restarts my laptop with the video scheduler internal error 0x00000119.

      I uninstalled the Intel HD Graphic driver from programs and features, then updated it from the device manager and the resolution went back to normal.

      But I'm still having this issue until now and I have no idea how to resolve it, for some reason, I cannot download the lastest Intel HD graphic update from the official intel site.

       

       

      My technical computer specifications are:

       

       

      -Computer name: ASUS REPUBLIC OF GAMERS (ROG) STRIX

      -Operating System: Windows 10 Pro 64-bit

      -CPU: Intel Core i7 @ 2.80GHz

      -RAM: 12.0GB

      -Motherboard: ASUSTeK COMPUTER INC. GL553VD (U3E1)

      -Graphics: Generic PnP Monitor (1920x1080@60Hz) - Intel HD Graphics 630 (ASUStek Computer Inc) - 4095MB NVIDIA GeForce GTX 1050 (ASUStek Computer Inc)

      -GPU Installed Driver Version (Latest): 398.11)

      -Audio: Realtek High Definition Audio

       

       

      Now I know that the Intel graphic card is the one who manage the desktop applications, but this might be the problem of the blue screen after I tab in the game.

       

       

      Any advice or help tips would be very appreciated.