3 Replies Latest reply on Jun 10, 2018 10:01 PM by rjo___

    No device found that satisfies all requirements?

    tristanberry

      Hi

      I'm currently trying to get a D415 camera to run a realsense example project, yet whenever it runs, I get the following error:

      runningapp.PNG

      I am using a usb3 Adaptor/extension chord to connect the camera to a location far away from the computer I'm using to run the application.

      The installation of the realsense sdk is on an ubuntu 16.04 desktop version.

      Running 64 bit.

       

      I ran through the ubuntu installation without any hiccups, except 1 thing was peculiar which I was curious about. In step 4 of this tutorial(the installation for unix), the ask you to run a script to update drivers so that the sdk can run. When I run the command "sudo dmesg | tail -n 50" this is the output I get:

       

      0

      [ 3748.866121] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3748.916388] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3748.966658] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.016931] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.067193] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.117456] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.167750] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.218023] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.268300] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.318575] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.368841] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.419122] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.469388] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.519647] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.569913] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.620186] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.670446] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.720726] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.771000] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.821266] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.871537] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.921770] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3749.972020] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.022339] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.072648] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.122951] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.173261] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.223562] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.273863] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.324170] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.374469] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.424770] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.475057] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.525359] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.575672] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.625976] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 3750.676274] uvcvideo: Failed to query (SET_CUR) UVC control 10 on unit 3: -32 (exp. 2).

      [ 4805.821018] usb 1-2: USB disconnect, device number 14

      [ 4810.223943] usb 1-2: new high-speed USB device number 17 using xhci_hcd

      [ 4810.372799] usb 1-2: New USB device found, idVendor=8086, idProduct=0ad6

      [ 4810.372805] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0

      [ 4810.372810] usb 1-2: Product: Intel(R) RealSense(TM) 415

      [ 4810.372813] usb 1-2: Manufacturer: Intel(R) RealSense(TM) 415

      [ 4810.373888] uvcvideo: Found UVC 1.50 device Intel(R) RealSense(TM) 415 (8086:0ad6)

      [ 4810.375079] uvcvideo: Unable to create debugfs 1-17 directory.

      [ 4810.375215] uvcvideo 1-2:1.0: Entity type for entity Intel(R) RealSense(TM) 415 RGB was not initialized!

      [ 4810.375220] uvcvideo 1-2:1.0: Entity type for entity Processing 2 was not initialized!

      [ 4810.375224] uvcvideo 1-2:1.0: Entity type for entity Intel(R) RealSense(TM) 415 RGB was not initialized!

      [ 4810.375228] uvcvideo 1-2:1.0: Entity type for entity Camera 1 was not initialized!

      [ 4810.375473] input: Intel(R) RealSense(TM) 415: Int as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2:1.0/input/input29

       

      Just a note: I have run the exact same setup on another computer, with a different D415 camera with a different usb3 extension chord, and it runs perfectly.

       

      What could be the cause here?