I Have a intel HD Graphics 530 and when right clicking on desktop in the menu graphic options doesnt appear

[FChad]

Hi,

I Have an asus rog with intel HD Graphics 530 and when right clicking on desktop in the menu graphic options doesnt appear.

And I cant setup the graphic card to work with two displays in stretch mode.

Can someone help me with this issue.

Att,

Fchadry

[idata]

Thank you very much for contacting the Intel Communities Team, Fchadry. I will be more than happy to assist you.

In order for me to assist you better, please provide me with a DxDiag* report. Please follow these steps to generate it:1. In the keyboard, press WinLogo key + R.2. In the Run box please type dxdiag and hit Enter.3. Click on Save All Information (save it to your desktop).4. Attach the .txt file that was generated. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.Antony S.

[FChad]

Hi,

I have attached the txt file.

The other issue I am having and most important is that I am not able to setup 2 monitors in stretch mode in intel graphic center, I don't have graphic options settings.

I already updated all drives, its all up to date.

My specs are : asus rog with nvidia gtx 970M and intel hd 530

If you can help me with that I will appreciate.

Thanks,

Fchadry

[idata]

Thank you very much for your reply and the information provided, Fchadry.

Since your computer has two graphics controllers what can be happening is that the NVIDIA* controller is being used instead of the Intel® HD Graphics one. Please try the following: 1. Right-click on the desktop and select NVIDIA Control Panel.2. Click Manage 3D settings in Select a Task.3. Select your desired software from the Select a program to customize drop-down list on the Program settings tab.4. Select the Intel® HD Graphics controller from the Select the preferred graphics processor for this program drop-down list.5. Click ApplyLet us know how it goes.Antony S.

[FChad]

Hi Antony,

I've did exactly what you told me to do and nothing happened.

Ive tried everything possible.

The thing is that normally I would be able to access graphic options to configure, but I don't have this source in my computer. This usually appears in the desktop context menu when right clicking.

Is there anything else I should do? This was supposed to be very simple and easy as I was able to play a game with multiple displays in pam mode with other notebooks even poorer hardware specification.

Tks,

Fchadry

[idata]

Hello, Fchadry. Thank you very much for your reply.

In this case, if you are not able to switch between the two graphics controllers, it might be that there is a limitation set by the Original Equipment Manufacturer (OEM). At this point, please get in touch with ASUS* Support so they can provide you with further instructions of how to swap the graphics controllers or if it is not possible on your system. Antony S