Why are you here bothering us? You have a laptop. You should not be using this tool with your laptop. Especially for video, you should only be running the drivers released by your laptop vendor. Using this tool, you are going to attempt to install the generic drivers from Intel. This is not what you should be doing. The laptop vendor may have modified the drivers to support their hardware. Use only those drivers provided by your vendor!
This is supposed to be Intel, so its not? i have intel update says
Veronica, you need to stay with this thread rather than jumping on another thread.
There are rules of decorum here. House Rules Show some respect and drop the attitude.
Intel did not make your laptop. Some manufacturer like Acer, Asus, Hp, Lenovo, dell, etc made your laptop. That is where you get your support and your drivers.
You clearly do not understand what we are saying. Your laptop manufacturer, who may or may not have used an Intel processor in your laptop, may have customized or modified the graphic drivers for their product. So, yes, it does make DANG sense. Do you understand now?
So, what are you supposed to do? Go to the manufacturer site that made your laptop, and take your attitude with you.