This message was posted on behalf of Intel Corporation
I understand that your compute stick turns off on it's own and/or freezes.
Regarding this, I will actually need more information about the system. First, what is the model of compute stick you have? What operating system do you have installed? Are you using the original power adapter that came with the unit?
With the information I have, what I can recommend you is to either try to connect the power adapter to a different power outlet, or else try a different power adapter entirely.
I hope this helps and I will wait to hear from you.
It you can get into BIOS Setup, change the fan control mode so that the fan is on all the time. Then verify that it comes on after a reboot and after all subsequent power on operations. Once you have verified that the fan is working, we can next look at whether the fan is providing insufficient cooling and thus the processor is therm-tripping.
Voy a tratar de ingresar a la Bios pero como te he comentado anteriormente suele congelarse o irse a pantalla negra a los poco segundos.
De todos modos he tratado de ver donde se regula el ventilador en esta Bios y no lo encuentro. Te dejo el link de la documentacion de esta Bios para que me puedas ayudar a encontrarlo. Gracias
The TPS for the FC ICS can be found here: Technical Product Specification for Intel Compute Stick STCK1A32WFC/STCK1A32FC/STCK1A8LFC.
The User's Guide for the FC ICS can be found here: User’s Guide for Intel Compute Stick STCK1A32WFC.
The Fan Mode feature - which I thought was supported in all versions of the ICS - is not supported in the FC ICS. My only suggestion is to power on the ICS with a finger over the fan opening and see whether you ever feel the fan come on before the ICS shuts itself back off. If it is not coming on at all, this would explain why the shutoff is occurring: the processor is not being cooled enough and is hitting its thermal trip temperature.
Regardless of the result, I think you are in a position where your only recourse is to replace the ICS. You can check here if your warranty is still in effect: Determine if Your Product Is Still Under Warranty. If it is, you can contact Intel Customer Support and request that they send you a replacement. Here is contact information, by geography:
You can also use the Intel Customer Support Chat Service, but it is offered in English only and is subject to office hours (9-5 M-F) in the Pacific time zone.
Hope this helps,