This message was posted on behalf of Intel Corporation
Thank you for joining the Intel Community Support.
I would like to get some information about your system.
Please attach the Intel® RST system report. Follow these steps:
1.Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
2.Click the Help icon.
3.Click the System Report icon.
Also, scan it using the Intel® System Support Utility. Follow the steps below:
1.Download the Intel® System Support Utility and save the application to your system.
2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View.
3.To save your scan, click Next and click Save. You can save the file to any accessible location on your computer.
4. Attach the report to this thread.
Wanner, thanks for the prompt response, but since my original message, the system will no longer boot up. All Windows restore attempts fail, as do all Windows 10 repair attempts. I will not resort yet to the Win 10 reinstall that blows away all my programs until I am out of options. Booting from the recovery screen or DVD I only have access to the command prompt, and it appears that the SSU utility does not support command line commands. Perhaps there is a command line tool that can provide the data you need? I can access all the files on my D: and E; drives, but the C: drive appears empty or unreadable.
Support has notified me that RST is not compatible and no longer supported for my chip-set after Windows 7. I have assessed the corruption to my system boot drive is unrecoverable and therefore has gone ahead and successfully restored the drive from a backup system image. Case closed, Thanks for the help.