Thank you for contacting our support community. We understand your situation regarding the Intel® Optane™ Memory.
We would like to inform you that as per Optane(TM) logs, your BIOS is set to "Legacy mode" instead of UEFI. Also, the reason why you get the error 0xA001004B is because the EFI partition you have at the end of the drive cannot be moved.
In order to provide you with the proper troubleshooting, could you please provide your system logs, please follow the next steps:
1- Go to: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?v=t and download the software.
2- When finished downloading it, open it.
3- Mark the box "Everything" and then click "Scan.
4- When finish scanning, click "Next."
5- Click on "Save."
6-Attach the file when replying.
We look forward to hearing back from you.
thank you for your kick anwser.
You have my logs attached.
I switch with mbr2gpt.exe /convert /allowAllOS*
And it's worked!?
I don't know what to change on my bios and when.
Thank you for your help
* not sur about this part
Logs.txt.zip 18.5 K
Thank you for the information provided.
Based on the error message you get, in order for you to enable Optane(TM), you will need to reinstall Windows(R) 10 because of the EFI partition you have at the end of the drive can't be moved.
Please follow the next steps in order to get the proper BIOS settings before the Windows(R) 10 installation:
1-Back up your data, physically remove other drives and the Optane(TM) module.
2-Shut down and boot into your BIOS
3- Press F7 to go to the advanced mode.
4- go to Boot\CMS (Compatibility Support Module) and make sure is disabled.
5-Go to advanced\PCH Storage Configuration and check the following information:
A- SATA Mode Selection: Intel RST Premium with Intel(R) Optane(TM) System Acceleration(RAID).
B-Press f10 to save changes
Once you have those changes applied, We recommend you to perform the clean installation of Windows(R) 10. Also, we recommend you to leave 5MB of unallocated space when you are setting up the partitions during the installation in order to avoid the error you are getting now.
When the installation is completed successfully you can physically connect the drives and the Optane(TM) module and try to enable the system acceleration.
Please let us know the outcome of your situation.