In this case, for you to get the latest Intel Unite® app version, please get in touch with an Authorized Intel® Distributor so they can provide you with further assistance. In order to locate one, please refer to the following link: https://www.intel.com/content/www/us/en/products/find-a-reseller.html
I will try and see if we can contact an distrutor.
However. One of my colleagues got the older software from your support chat.
I dont feel that I am getting the help I need in this case and the poor support you are giving me here, are reflecting bad on the product you are trying to sell. And if we have to wait longer to get the software, we will start looking for another solution.
Please give me a clear indcation of you are able to help me with what i need or not.
Thank you very much for your reply, Frands.
In order for us to provide you with the download link for the latest Intel Unite® app version, we need to follow this process.
The reason why one of your colleagues could get that information via chat could be that he gave us hardware information, Intel Unite® configuration and version and the issue that he was facing at the moment so we determined that the Intel Unite® app should be updated.
I have sent you a private message, please check your inbox.