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    Wrong video brightness in Windows 10 "modern" apps and Chrome

    dantmnf

       

       

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      Provide a detailed description of the issue

      videos in Windows 10 "modern" apps and Google Chrome are rendered more bright than it should be

      Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

      Always (100%): X

      Often (51-99%):

      Sporadic (20-50%):

      Very Sporadic (<20%):

      Hardware (HW)

      Brand and Model of the system.

      Microsoft Surface 3

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      No

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      LFP

      How much memory [RAM] in the system (see note2 below).

      2GB

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

      N/A

      Hardware Stepping (see note1 below).

      PCI\VEN_8086&DEV_22B0&SUBSYS_00091414&REV_20

      PCI\VEN_8086&DEV_22B0&SUBSYS_00091414

      PCI\VEN_8086&DEV_22B0&CC_030000

      PCI\VEN_8086&DEV_22B0&CC_0300

      Software (SW)

      Operating System version (see note2 below).

      Windows 10 1607(or earlier)~1803

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

       

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      20.19.15.4963

      SW or Apps version used to replicate the issue.

      Windows 10 built-in Movies & TV app and other "modern" apps

      Google Chrome 66.0.3359.181

      Configurations

      Single display, clone, or extended (see note2 below).

      single display

      Display resolution & refresh rate setting of each display (see note2 below).

      1920x1280 60Hz

      AC or DC mode, i.e. is power cable plugged in or not?

      It doesn't matter

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      1. open a video file with Movies & TV app
      2. compare with that file opened with Windows Media Player (or other classic desktop video player app)
      3. resize the Movies & TV window and there will be some glitches
      4. open start menu or action center and there will be some glitches
      5. open OBS software, add a desktop capture, the video goes correct

      ...

       

      There is also a Chromium bug report on this issue, with videos: https://bugs.chromium.org/p/chromium/issues/detail?id=840179

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