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Could you please check that if you have followed the same procedures as below.
Again if you are facing issue please share the complete screenshots including Auth, Proxy, Session of puTTY configuration.
- Download the free SSH client puTTY . Get the Installer package (putty-x.yz-installer.msi).
- If you cannot install software on your computer, download putty.exe, plink.exe and pageant.exe
- Download the Windows access key and save it to the Downloads folder
- Find the downloaded key in Explorer, right-click on it and choose "Load into Pageant"
If you are using stand-alone pageant.exe, add the key from the Pageant icon on the taskbar.
- Open PuTTY and under "Host Name" enter:email@example.com
Then click "Open"
- When prompted to add the server key to PuTTY's cache, choose "Yes"
- If everything goes well, you will see "SSH-2.0-OpenSSH_6.6.1"
You can close this window, you don't need it anymore.
- Open PuTTY again, in the sidebar go to Connection->Proxy
- Under "Proxy Type", move the radio button to Local
- Under "Telnet command or local proxy command", enter:
plink firstname.lastname@example.org -nc %host:%port
- If you did not use the PuTTY installer package, spell out the full path to plink.exe
- Do NOT click Open or hit Enter, you are not done yet
- In the sidebar go back to Session
- Under "Host Name", enter: uXXXX@c009
- Under "Saved Sessions", enter: Intel® AI DevCloud
- Click Save
- Double-click the session "Intel® AI DevCloud" to start it
- When asked to add the server key to PuTTY's cache, choose "Yes"
- If all goes well, you will see a terminal prompt on your login node of the Intel® AI DevCloud