1 2 Previous Next 23 Replies Latest reply on Jul 17, 2018 8:48 AM by Intel Corporation

    x299 VROC Raid Problem

    Shader

      Mainboard: ASUS WS SAGE x299

      CPU: i9 7980xe


      4x Intel 1TB 760p M2


      The Problem is: Only 1 of 4 Intel SSD show up in BIOS.

       

      I tried it with both the Asus Hyper M2 X16 card and the Asrock Ultra Quad M2 Card. I tried all 16x pcie slots, set to vroc mode in bios. I also tried different Bios versions and to populate only half of the m2 slots etc. I also tested the m2 drives individually, they are working.


      I read about this problem before, but I found no solution yet and i am running out of ideas.

      What makes it especially frustrating is the lack of information. All i find are scattered forum posts here and there. I still dont know for sure if you can use other SSD brands or not, but to be on the safe side i bought intel SSD's.

      I bought the more expensive Premium HW Key too, to have all options available. Only to read a few weeks later somewhere, that this keys do not work on x299, quote Intel:

       

      „The X299 will be compatible with Intel SSD's and will need the VROCISSDMOD, can be used with the mentioned purpose. Other keys are compatible with server systems.“


      Information like this should be everywhere x299 VROC is promoted, at least on the mainboard box/manual. Odd enough i have to buy vroc keys separately from strange little vendors. I read somewhere the VROCISSDMOD for example was at 10 bucks in the beginning and i still find offers for around 25 on the internet. But the price skyrocketed on most vendors, at least the ones shipping to germany and i have to spend another 150 Euro which makes it 300 now for keys only. If Intel gets still only 10 dollars from that, it makes no sense. It should be included with a 1700 Euro CPU or a 500 Euro Mainboard or 1500 Euro Intel SSD's.

       

      But the drives should show up without a key in pass-through mode anyway.. right?

       

      I talked to Intel support before buying the workstation because i did not know where to get the HW keys. They were motivated to help, but did not know the answer and sent me some VROC papers after the call. But as i learned later on, these were for server systems only.


      Not sure if i can still return the hardware after weeks of testing and waiting but if this also leads nowhere i will definitely try. I think i have a chance because the marketing regarding x299 VROC is kind of misleading. And so is the implementation on the Asus WS Sage board by the way. I bought it to have enough pcie slots for other cards but if you activate vroc mode in bios, half of the slots get locked for storage.

       

      Regards,

      David

        • 1. Re: x299 VROC Raid Problem
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Shader,

          Thanks for contacting the Intel® Virtual RAID on CPU (Intel® VROC) support forum; in regards to your situation I'll be more than glad to provide you the required support. 

           About your situation, Intel® VROC on X299 Chipset-based platforms currently supports our line of Professional and Data Center SSDs; the compatibility of the Intel 760p SSDs is under review, but at this time we don't have an ETA of when it will be compatible or added to compatibility list. 

          Please find attached the Intel® Virtual RAID on CPU (Intel® VROC) support on X299 Reactive Q&A document with additional information about this technology.

          We're sorry to hear that you had problems to get appropriate and accurate information about Intel® VROC and please be sure that we'll forward your feedback and also if you have questions or have issues with the technology we'll be more than glad to assist you. 

          Best regards,

          Chris

          • 2. Re: x299 VROC Raid Problem
            Shader

            Hi Chris,

             

            thank you for your reply. Could you attach the documents again please? I can't find a link.

             

            Regards,

            David

            • 3. Re: x299 VROC Raid Problem
              Shader

              Again thank you for the answer, but i am a bit confused. As it looks to me now, Intel VROC officially supports consumer drives on the server side, but only server drives on the consumer side.

              Data-Center SSDs are not an option, they are not retail. And i don't find any that come close to the Intel 760p or Samsung Pro in terms of speed (or size).

               

              And i have seen x299 builds successfully running 4x 760p or 4x Samsung Pro in Raid 0 without a HW key. There are articles using these setups:

               

              https://www.overclock3d.net/reviews/storage/4x_intel_760p_1tb_m_2_nvme_raid0_review_overkill3d/2

               

              Intel VROC Tested! - X299 VROC vs. Z270 RST, Quad Optane vs. Quad 960 PRO | ASUS Hyper M.2 X16 Card Closer Look, Wrap Up…

               

              It seems to work on the Asus Rampage 6 Extreme mainboard and i am willing to give it another shot by switching out the mainboard.

               

              But i also saw this, i don't know if it is server or x299 related:

              "Trial mode seems to work with everything (but not bootable). VROC key enables *supported* drives, but none on the list are retail products. Installing VROC premium key *kills* a 960 PRO RAID that was working perfectly in trial mode."

               

              So my question is this: if i return the Asus Sage board, buy the Rampage 6 board and lets say the 760p would work perfectly without a key in Raid 0. Is there a chance that the drives get deactivated by the HW Key itself (VROCISSDMOD) as soon as i insert it? Because i need a raid 5 or 10 to work. And as far as i heard, the trial mode without a key has a time limit. Maybe you can tell me if the HW Key locks out the Intel 760p drives like it does with the Samsung Pro, or not.

               

              An answer would be very much appreciated as it could safe me a lot of time.

               

              Thank you,

              David

              • 4. Re: x299 VROC Raid Problem
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello Shader,

                Thank you for all the feedback you provided us

                We would like to remark that Intel® VROC on x299 systems are only compatible with Intel Professional and Data Center SSD's. In regards of third party SSDs we don't recommend using them with VROC since the platform is only compatible with intel Drives.
                The Intel VROC key is also required in order to get the best performance and in order to use all the features such as boot from NVMe raid.

                Best Regards
                Luis H

                • 5. Re: x299 VROC Raid Problem
                  sacrebleu

                  you said

                  "About your situation, Intel® VROC on X299 Chipset-based platforms currently supports our line of Professional and Data Center SSDs; the compatibility of the Intel 760p SSDs is under review, but at this time we don't have an ETA of when it will be compatible or added to compatibility list."

                   

                  i say

                  "not only his situation. i also bought into the promiss;) of INTEL propaganda and the availability of hardware required to

                  install a vroc system on a X299 with throughputs unbelieveable and performance supreme.

                   

                    4 x 760p and the p is for professional - p - for a vroc solution, which should be mighty fast and robust.

                  but nada! only 1 visible. checked all 4 in different slots. all good. minimal configs. resets bios up- and downdates.. resets.

                  bought new hardware. switched from the expensive asrock soution to the asus and we could not believe - the same result. only ever the 1st port.

                  Just ONE INTEL 760p DISK

                  visible - with serial number verification..

                  after trying all pci slots and resets and all possible combinations INTEL is at fault. "

                  • 6. Re: x299 VROC Raid Problem
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Hello Shader,

                    Thanks for your reply and we would like to inform you that the "p" on the Intel® SSD 760p Series SSD does not stand for professional, it stands for PCIE. You can take advantage of our Intel ARK website in order to check for our professional or data center SSDs models, the website also provides the specs for each drive and has feature to create a comparison between multiple drives in order to find the appropriate model for the system you intend to build.

                    https://ark.intel.com/#@SolidStateDrives

                    We hope this information will be useful for your situation and also, please remember that if you require more assistance or want to add additional details, we'll be glad to assist you

                    Best regards,

                    Chris
                    • 7. Re: x299 VROC Raid Problem
                      Shader

                      Hi Chris,


                      can you confirm the „Intel SSD Pro 7600p“ is supported for x299 vroc and you can create a raid 10 array using the VROCISSDMOD?

                      It is the only Intel professional SSD available on retail here. It is listed unter professional SSDs under the link you provided.


                      Thank you,

                      David

                      1 of 1 people found this helpful
                      • 8. Re: x299 VROC Raid Problem
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Hello Shader,

                        Thanks for your reply and in regards to the Intel® SSD Pro 7600p Series currently it's compatible with Intel® VROC using the VROCISSDMOD on systems based on the Intel® X299 Chipset; so you shouldn't have any issues configuring RAID 0/1/10/5 with this drives. 

                        Please remember that if you require more assistance or want to add additional details, we'll be glad to assist you

                        Best regards,

                        Chris

                        • 9. Re: x299 VROC Raid Problem
                          Shader

                          Hi Chris,

                           

                          thank you for your reply.

                          I read in another thread on this support forum from a user:

                           

                          "Intel ssd 7600p is not compatible for vroc. neither 760p. i tried them already. but 600p worked, because 600p is pcie 3.x  and 760p and 7600p are pcie 3.1 x that why."

                           

                          With the last post saying "still being investigated".

                           

                          Could the PCIE 3.1 specification be a compatibility issue? Just want to make sure before i buy another 4 drives.

                           

                          Thank you,

                          David

                          1 of 1 people found this helpful
                          • 10. Re: x299 VROC Raid Problem
                            sacrebleu

                            Hi Chris,

                             

                            sacrebleu

                             

                            one more question please

                            and thanks for your replies

                             

                            what is the 0 difference between the 7600p and the 760p?

                            1 of 1 people found this helpful
                            • 11. Re: x299 VROC Raid Problem
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Hello Shader,

                              Thanks for your reply and in regards to the Intel® SSD Pro 7600p and the Intel® SSD 760p series differences, they're the following:

                              • 7600p has a hardware-based AES-256 Encryption Engine that encrypts and decrypts data without sacrificing performance (When compared to Software Encryption) 
                              • 7600p supports TCG's Opal* v2.0 Features
                              • 7600p supports Intel® Remote Secure Erase which offers data security features and manageability capabilities
                              • 7600p it's compatible with Intel® Virtual RAID on CPU (Intel® VROC)
                              The Intel® SSD 760p doesn't offer this features as they're intended for Corporate and Professional usage; you can find more information on our product briefs and ARK  for this products available here:

                              Intel® SSD Pro 7600p Series Product Brief / Intel® SSD Pro 7600p Series ARK Website
                              Intel® SSD 760p Series Product BriefIntel® SSD 760p Series ARK Website

                              We hope you find this information useful and please remember that if you require more assistance or want to add additional details, we'll be glad to assist you.

                              Regards,

                              Chris
                              • 12. Re: x299 VROC Raid Problem
                                Shader

                                In case someone else reads this, i want to add:
                                After more research, i don't think the 760p is the problem in my case. My Asus WS X299 mainboard is not compatible with a Quad M2 Card, because it cannot access 4 drives through 1 PCIE Slot.

                                ASUS is marketing their host card to the masses without mentioning the compatibility issues, i don't think Intel is really to blame. But i still hope Intel changes its mind about limiting the drives for VROC on the X299 chipset, because simple 2x or 4x raids do not undermine the server product lines in my opinion.

                                 

                                Anyway, if you have the same problem and see only one drive in a quad m2 host card, make sure your mainboard is on the compatibility list of the Asus Hyper X card, since this functionality is not guaranteed, even if your x299 board is from ASUS and has the vroc feature advertised. It may work with onboard M2 slots only or in my case by using multiple PCIE drives. You can also check the boards online manual what vroc configurations are supported.

                                 

                                If you see all drives in BIOS, but not in Windows, you may need a newer version of the RSTe drivers (WinRaid forums, section C, v5.4)

                                • 13. Re: x299 VROC Raid Problem
                                  Intel Corporation
                                  This message was posted on behalf of Intel Corporation

                                  Hello Shader,

                                  Thanks for your reply and in regards to this situation, having found that the ASUS* Hyper X16 PCIe M.2 Card was causing the compatibility issue with VROC on X299 not detecting more than 1 PCIe NVMe Drive, we strongly recommend you to contact your OEM so they can investigate on this situation since VROC it's an OEM-based technology that it's provided to the Manufacturers so they are in the responsibility to make the implementation and testing of the technology on their own mainboards, and also to provide compatible Drivers for them. 

                                  We will always recommend to get the most recent drivers for VROC from the Motherboard Manufacturer to ensure compatibility and stability and the use of third party tools like the ASUS* Hyper X16 PCIe Card will be in responsibility of the OEM for their support and compatibility.

                                  Also, please remember that if you require more assistance or want to add additional details, we'll be glad to assist you

                                  Best regards,

                                  Chris

                                  1 of 1 people found this helpful
                                  • 14. Re: x299 VROC Raid Problem
                                    Shane.Shan

                                    Hi´╝îMy PC has same problem! Asus Hyper m.2 X16   only show up 2 of 4 Intel SSD Pro 7600P. I could not figure it out. Just set up VROC with two SSD Pro 7600P in raid 0 successfully. But still working on the Problem. Could you guys tell me some threads to get it done?

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