2 Replies Latest reply on May 23, 2018 5:39 AM by bignilles46

    Problems with Driver Intel® HD Graphics (Core i5)



      i've got a problem with my graphics card and a programm. My Laptop can't show me the videostream + metadata from a video-cam. Only the videostream or the metadata. (Bosch Dinion IP 5000i with the Configuration manager or via internet explorer). With other laptops and the same program it is possible. Maybe the Laptop needs an Update? But which?




      Hewlett-Packard HP ProBook 6550b
      System ManufacturerHewlett-Packard
      System ModelHP ProBook 6550b
      System TypeMobile
      Motherboard ManufacturerHewlett-Packard
      Motherboard Product146D
      BIOS VersionUNKNOWN
      SMBIOS Version2.6


      Operating System

      Microsoft Windows 10 Pro (64-Bit)
      OS Build10.0.14393
      Build Branchrs1_release
      LocaleDeutsch (Deutschland)
      Windows DirectoryC:\Windows
      System DirectoryC:\Windows\system32
      .NET Framework Versions2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 3.5.30729.5003,, 4.6.01586
      Default Internet BrowserInternet Explorer 11.576.14393.0
      Installed Internet Browsers

      Mozilla Firefox, Internet Explorer 11.576.14393.0



      Intel® Core™ i5 CPU M 520 @ 2.40GHz
      DescriptionIntel64 Family 6 Model 37 Stepping 5
      # of Cores2
      # of Threads4
      Current Clock Speed2400 MHz
      Current Voltage1.8
      Level 2 Cache256 Kb
      Level 3 Cache0 Kb
      Processor IdBFEBFBFF00020655
      AvailabilityRunning at full power


      Intel® HD Graphics
      Adapter CompatibilityIntel Corporation
      Video ProcessorIntel® HD Graphics (Core i5)
      Resolution1600 x 900
      Bits Per Pixel32
      Number of Colors4294967296
      Refresh Rate - Current59 Hz
      Refresh Rate - Maximum59 Hz
      Refresh Rate - Minimum59 Hz
      Driver ProviderIntel Corporation
      Driver Version8.15.10.2900
      Driver Date26.11.2012
      Adapter DAC TypeInternal
      Adapter RAM3,68 GB
      AvailabilityRunning at full power
      StatusThis device is working properly.
      LocationPCI bus 0, device 2, function 0
      Device IdPCI\VEN_8086&DEV_0046&SUBSYS_146D103C&REV_02\3&B1BFB68&0&10