3 Replies Latest reply on May 29, 2018 12:13 PM by Intel Corporation

    144 Hz monitor only running on 60 Hz (Intel HD 4600)

    rohanp16

      Hello everybody,

       

      Recently we bought a ViewSonic XG 2530 gaming monitor in hopes of achieving higher frame rates for our experiments involving stimulus presentation but unfortunately I can't get a 144 Hz refresh rate.

       

      Our desktop (Dell OptiPlex 9020 SFF) has an Intel HD 4600 (and a AMD Radeon HD 8490). The Windows 'Screen Resolution' is telling me that the monitor is at 144 Hz, but a test in our presentation software (PsychoPy) reports that a frame is refreshed every 16.7 ms, which is 60 Hz.

       

      I am using DisplayPort cables, have the latest drivers installed (re-installed them as well), tried Vertical Sync to 'Driver Settings', 'Application Settings' under Custom Settings, and made sure DisplayPort 1.1 is switched off as well - all of this to no avail.

       

      Would really appreciate any thoughts and ideas!