1 2 Previous Next 20 Replies Latest reply on Aug 29, 2018 10:51 PM by DontLookNow

    Wifi issue with AC 7260


      Hi all, I was hoping I might find a solution other than buying a new wireless adapter. I am currently unable to detect a wireless signal, and the wifi LED is off- however, the Bluetooth works fine.


      I'm running Windows 10 64 bit, and I have a MSI Z170A Gaming Pro motherboard. Both are up to date.


      I'm not terribly computer savvy, but I've tried the following without success:


      • I have uninstalled, restarted my pc, and installed the current driver. (20.50.0)
      • I have uninstalled the current driver and tried a couple older versions to no avail.
      • I can see the adapter in Device Manager, and when I try to troubleshoot through Windows I receive a  " This device is not configured correctly. (Code 1) Driver is not intended for this platform." message.
      • I have removed the card itself from the PCI slot and into another slot. Nothing changed.
      • In the Event Viewer, there is a message saying "The device could not be migrated."


      I cannot tell if anything truly triggered this or not: I simply booted my pc up a couple weeks ago and wasn't able to connect.



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