12 Replies Latest reply on Sep 3, 2018 1:14 PM by Argoneon

    photoshop 2018


      I have Dell XPS 13 9360 with Intel HD Graphics 620 (i7-7500U CPU@2.70GHz).  From December 2016 my computer was running great and I have used Photoshop without any problems.  In the last couple of months I cannot run Photoshop 2018 (not even older versions). Indicates a graphic card error.  When I disable the graphic card, Photoshop runs fine.

      I have tried various graphics drivers - but all the same.  I have now the latest Dell version:

      All hardware scans indicate that the card is in good shape.  Dell support spent hours on my computer and couldn't find anything (not impressed with their skills).

      I appreciate any suggestion.