9 Replies Latest reply on Jul 17, 2018 11:46 AM by Intel Corporation

    intel UHD graphic 630 not working in 1803 window version. can you solve my problem

    praveen001

      I am using intel UHD graphic 630 (i5- 8th[8300H CPU] generation) in Acer company laptop model name Predator PH315-51. currently i am using window 10 1803 version os. but when i try to update my graphic through Intel® Driver & Support Assistant  it show error message" the driver begin installed is not validated for this computer" because of these I am getting green screen while playing video . I also ask Microsoft through virtual agent but they replay it is intel driver related issue so contact intel about this because they donot developed driver for 1803 version of window for uhd-@630 (i5- 8th[8300H CPU] generation).

       

      when I disable the intel graphic my video is working correctly but when I enable intel graphic, again green screen appear in video.

      please help me

       

       

                                 Device Detail

      Serial no:-                         NHQ3HSI0058160E0C93400

      SNID:-                               81605754534

      Product Name:-              Predator PH315-51

      Brand:-                            Acer

      processor      i5-8300H CPU @2.30GHz